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Posted on Oct 07, 2008
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Motherboard and cpu

Good morning
I have a new motherboard elit group chipset SIS661FX+SIS964
cpu Intel pentium4 1.80 Ghz
ram 256 Mo ( 333Mhz)
disk 40 GO
I can't install windows XP pack2 , the messages of errors appears:
DRIVER_IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NON PAGE_AREA , I need to understand what's the problem and if this
CPU is it supported by this motherboard.
I apologize for the language
Thanks

  • 1 more comment 
  • lamine2 Oct 08, 2008

    thanks for your help and suggestions

    after change and do some Attempts for the cable for Ide and the mode of DMA in the bios, the installation for

    windows XP pack2 continued To the final phase but at 15mn of the end of the installation the bleu screen with the

    message of errors appears
    for answers of your questions:
    1) I try to install the whole system of windows XP pack2 ( it run correctly in others PC )
    2) Effectively I see something like 0x000000?? (0x00000......) but I don't take all details for this error code.

    my windows xp sp2 copy is a good copy.

    the same problem with others systems operating ( Windows Me and Windows 98 ) I can't install it in the PC
    differents messages of errors appears.
    for windows98 the installation is total but the drivers for periphericals can't to install and the message halted

    protection windows appear and no attempt can resolve the problem.

    I think probably if the CPU run correctly.

    Greetings

  • lamine2 Oct 08, 2008

    thanks for your help and suggestions

    after change and do some Attempts for the cable for Ide and the mode of DMA in the bios, the installation for

    windows XP pack2 continued To the final phase but at 15mn of the end of the installation the bleu screen with the

    message of errors appears
    for answers of your questions:
    1) I try to install the whole system of windows XP pack2 ( it run correctly in others PC )
    2) Effectively I see something like 0x000000?? (0x00000......) but I don't take all details for this error code.

    my windows xp sp2 copy is a good copy.

    the same problem with others systems operating ( Windows Me and Windows 98 ) I can't install it in the PC
    differents messages of errors appears.
    for windows98 the installation is total but the drivers for periphericals can't to install and the message halted

    protection windows appear and no attempt can resolve the problem.

    I think probably if the CPU run correctly.

    Greetings

    [email protected]

  • lamine2 Oct 09, 2008

    Hello



    for the last note no problem, I am able to operate and change the components in the PC ( periphericals,ram,disk,etc) it's not the first time I make the reparation.



    to answer for this questions:



    1.the option in the bios for antivirus is disabled ,and I can modify the mode DMA ( there are option in the bios), It is attempts which I have try.

    no system operating can be installed only the Dos.

    2. I have no connected other hardware during installation.

    3. I would try soon

    4.what is the adress to updagrade the bios

    5.the cable (IDE ) can be change very easy to see, possible to configure the mode DMA for weak values ( access direct memory ) for exemple mode PIO 4 ou PIO 3 ( disabled the mode UDMA ), this case Incite probably it is the origin for the screen blue and stopped the system ( it is verified in the other PC with windows XP pack2).

    6.I have used a new ( other hard drive) hard drive and test to see, but the same problem goes away.

    7.I have replaced the memory stick and test but the same problem goes away.

    In my own view the true origin for this problem seem to be probably CPU or motherboard.
    thanks and Let us stay in contact


    [email protected]


×

1 Answer

Francisco Cortes

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  • Master 781 Answers
  • Posted on Oct 08, 2008
Francisco Cortes
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Joined: Sep 20, 2008
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Thanks for the details supplied although I believe you're missing some details

1. are you trying to install the whole operating system (windows xp sp2) or only the SP2 for windows xp?

2. if you are trying to install the os (windows xp sp2) is this a clean installation (recommended) or you are trying to upgrade from a previous operating system (9x, nt, 2000)??

10. are you getting a blue screen with this message?? in what part of your installation??: the DRIVER_IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NON PAGE_AREA message is something I'm assuming you're getting on a blue screen before the computer shuts down on you (please confirm if this is accurate)

2. if you answered yes to the previous question what we need is the line at the bottom portion of the blue screen where you see something like 0x000000?? (0x00000......
if possible get this information and post it here. this information is called a stop error (the blue screen is also called a stop error screen or blue screen of dead (BSOD) as is coloquially known) the code will give you/us a better idea of where the problem lies.. but taking an educated guess you may have driver problem creating some type of issues.

in the mean time my suggestions are the following:

a. while you get and post the information required above is, if you're trying to install the service pack 2 on a working xp installation, is to try to install the SP2 by only having the basic peripherials plugged into your system. (keyboard, mouse and obviously your monitor) and reattempt the sp2 installation.

b. if you're trying to install the operating system (either clean install or not) make sure your windows xp sp2 copy is a good copy (hopefully will be a valid copy of the os) if not you can always run into problems now or at a later time.

c. if you're trying to install the os and want to make sure your system/hardware configuration is appropiate for the installation this are your options:

1. check the HCL online (if you have a previous installation you are trying to upgrade to xp)
http://winqual.microsoft.com/HCL/Default.aspx?m=x
2. if you have a previous windows installation you can also use the upgrade tool to confirm if you have what you need to put windows xp on your system.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307726
2. if you have don't have an internet connection you can use the windows xp cd that you have to confirm whether you have what it's required in terms of hardware:
Pop the cd into your CD drive. Close the screen if auto run launches and open Run from the Start Menu. Type in D:winnt32.exe /checkupgradeonly, substituting the drive letter of your CD-ROM for D if it’s different. This will launch the Microsoft Windows Upgrade Advisor that will identify any hardware and software upgrade incompatibilities.

  • 2 more comments 
  • Francisco Cortes
    Francisco Cortes Oct 08, 2008

    this is also some info on *********** board

    http://www.latpos.lv/index.php?productID...



    please confirm or post more info on your cpu as the previous links confirms your cpu should be supported if the cpu supports the socket 775 on *********** board:







    Processor Interface
    0 ( 1 ) - Socket 775

    Processors Supported

    Pentium 4, Celeron D




    again.. please post the stop error as this will give us more info to troubleshoot the problem you're having

  • Francisco Cortes
    Francisco Cortes Oct 09, 2008

    lamine



    the best way to get to the bottom of your problem if you in fact get the BSOD is getting the stop error code.

    I would suggest for you to reattempt the installation and be ready to take note of the stop error once it appears. I would even with try to tape the image of your screen as you get the BSOD if the message just flyes through your screen or I would try to click the pause key to see if you can stop it on the screen so you have time to take a note of the stop error (I'm not sure if the pause key would work on bsod events.. more than likely it won't but you can try)



    also make a note of error messages and post them here that way myself or someone else can troubleshoot the problems with more info.



    in the mean time please answer this questions:



    1. It was not clear if you were doing a clean installation of xp (no other operating systems on the disk) or an updagrade from a previous operating system (installing xp when you currently have windows 9x, 2000 on the system). if you are upgrading (not recommended as a clean install is better) try to uninstall the antivirus.



    2. did you have other hardware connected to the system while you were installing xp? please disconnect anything that is not required (leave mouse, keyboard and monitor only)



    3. what other error messages were you getting, please post, try to remember or reattempt installation?



    4. check your bios version and if possible check for an updagrade on your bios.



    5. what is it specifically that you did when you said the following:

    "after change and do some Attempts for the cable for Ide and the mode of DMA in the bios, the installation went to the final phase?" did you change the IDE cable? what DMA setting you configured in your bios?



    6. how old/and how much usage has your hard drive had.??. if possible, use a new hard drive and test to see if your problem goes away.



    7. check your memory is properly seated and that any other components in your system are properly seated in their connectors and the motherboard. if possible replace the memory stick and test



    IMPORTANT: make sure that when you open the case to check internal components you ground yourself accordingly as electroctstatic discharges that you may not even feel can damage components creating issues like the ones your are describing... suggestion: before touching anything inside.. touch the powersupply then go ahead being very carefull throught whatever you do inside the case.


    Testing should be done one item at the time... do not change components randomly and more than one as you may not be able to determine what corrected the issue if more than one thing was changed.. plus it will make your troubleshooting experience more frustrating that what it may already be.



    post back with your answers.



  • Francisco Cortes
    Francisco Cortes Oct 10, 2008

    Please read my comments in ()

    1.the option in the bios for antivirus is disabled ,and I can modify the mode DMA ( there are option in the bios), It is attempts which I have try. (leave your DMA Mode on Auto)
    no system operating can be installed only the Dos. (how did you install DOS)

    2. I have no connected other hardware during installation. (good)
    3. I would try soon (any message is gold at this time... It would give you a better starting point when troubleshooting)
    4.what is the adress to updagrade the bios

    assuming your motherboard is in fact this one:

    ABIT SG-80DC S775/SiS661FX/ DDR400 (please confirm this before doing anything)
    the website for you to download the bios update file and the flash utility to flash your bios is:

    http://www.abit.com.tw/page/en/download/...
    5.the cable (IDE ) can be change very easy to see, possible to configure the mode DMA for weak values ( access direct memory ) for exemple mode PIO 4 ou PIO 3 ( disabled the mode UDMA ), this case Incite probably it is the origin for the screen blue and stopped the system ( it is verified in the other PC with windows XP pack2). (leave DMA to 'auto' or 'enabled'.. The proper DMA mode will be detected at boot-up. If the drive does not support DMA transfers, then it will use PIO mode instead. that way you bios will autodetect the DMA mode supported on your hard drive if any.)
    6.I have used a new ( other hard drive) hard drive and test to see, but the same problem goes away. (Did you mean that the same problem is still noticeable after you used a brand new hdd?? or that the problem in fact goes away????)
    7.I have replaced the memory stick and test but the same problem goes away. ('goes away' means that the something disappears so .. are you saying that replacing your memory fixes your problem??)
    In my own view the true origin for this problem seem to be probably CPU or motherboard.

    (although is possible.. it's VERY unlikely, now I don't know how you've been taking care of your system, I don't know if you have been carefull when working inside your pc making sure ESD is no problem, and making sure you've been grounded, usually if your problem is the CPU, the system simple stops working and you may not be able to start it or it will shut down randomly possible due to improper cpu cooling. now, your motherboard may in fact be the problem and the only way to confirm that is attempting to use, the same memory, cables, hdd and power supply (and possible the same cpu and in another sytem to rule out that component completely or buying a test card that may cost almost 900 dollars.





    in summary you have replaced:

    hdd

    memory



    try now:

    1. changing the hdd data cable.. use a 80 wire cable. and test..

    2. update your bios but first make sure the following website is for the make and model of your motherboard and that the bios updates is a more updated version than the one you have.

    http://www.abit.com.tw/page/en/download/...

    3. if you know your cables are ok... try the installation this way:

    a. get a windows 98 startup disk with the fdisk and format commands

    b. delete the partitions and recreate the partitions with fdisk

    c. format the drive with format c: /s command

    d. take the hdd out, install it as slave in another working system and then copy the i386 folder from you windows xp cd onto the new partitined and formatted hdd.

    c. reinstall hdd back into the problem machin and go to whe I386 folder and type the 'winnt' command to start the win xp installation from your hdd.

    if it works.. your problem could have been the ide controller for your cd drive, the data cable of the cd drive or the cd drive itself.






  • Francisco Cortes
    Francisco Cortes Oct 10, 2008

    please.. regardless whatever you attempt... be ready to take notes of any errors and post them here as it will be easier to determine what's wrong as right now we're only guessing!!!



    good l

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