My laptop crashes everytime i plug in my Zen!!!

Help ! i got my zen yesterday and everytime i plug it into my laptop it causes the whole thing to crash! i cant even charge it ! what do i do? is it the zen or the laptop???

any ideas

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Anonymous

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Posted on Oct 07, 2008

Anonymous

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Joined: Sep 17, 2008

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Were you able to try this to another computer? If it happens that it's still the same then the Zen is the main problem.

The zen doesn't come with a charger. Load your zen software and plug the zen into your USB port. This is the only way for you to charge it.

If you have a charger, you might want to do this:
Go to Creative's website and download the latest firmware. Check to see if there is a flashing blue light at the top and an icon that changes from a plug to a battery.

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