I have a wharfedale DVDR24HD160F. I ejected a DVD out of the machine, when the drawer closed it then said no disc. This was displayed for some time and by the time I realised the machine was frozen. I unplugged it and waited for a few minutes then plugged it back in - only to find it displays "PREPARING" and nothing happens. Can't use remote control or turn it off without unplugging it again, which the same thing happens again. Can't find manual for item. Please Help!

What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.
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FOR SONY PLAYER's

This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.

1. Turn off the Blu-ray Disc player.
2. Disconnect the power cord (mains lead) or AC adapter.
3. Allow the disc player to remain without power for 30 seconds.
4. While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.
   IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
   NOTE: This step may require the assistance of a second person.
   
5. After reconnecting the power cord, when the tray opens, release the OPEN/CLOSE button.
6. Remove the disc.
7. If necessary, disconnect and then reconnect the power cord to recover the player.

Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

1. Unfold the paperclip and make it as straight as possible.
2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
5. Remove your disc from the drive.
6. Before you reinsert another disc, use the remote and/or buttons on the player to close the door, and reopen it. You can also press carefully with your fingers. If you cannot open/close the drawer normally at this point, do not put in a new disc until you have repaired the problem.

What You Need

http://www.download-genius.com/download-k:wharfedale+dvdr24hd160+manual.html?aff.id=6418

My only suggestion is to press and hold the eject button for a period of time (15 - 30 seconds). This might unlock the drawer. If not, I would contact Bose Customer Service directly.

OK.
I assume the display does not say 'locked' when you press eject.
A DVD drawer is run by a small rubber belt on most of these old machines. This belt can be worn out (Very common)
The DVD drawer position is detected by a switch that can be pressed in or out to detect the drawer is closed or open. This switch can cause the drawer to stay in if it thinks the drawer is not yet closed. Cleaning the switch (Take the DVD drive out and remove and clean or replace the switch) can usually fix this.
A fault with the DVD process cicuit board can also cause this. I would recommend a new machine if this is the case.
Testing:
Bad belt - the DVD drawer shifts a bit when the eject button is pressed.
Bad switch - a whirring sound can always be heard when the DVD is first powered on. May give an error in the display.
Bad process board - Generally, says open forever or close forever and will not change back to normal display. You cannot get any other functions to work after you press eject. Unplug the machine, its normal until you press eject again. (just a generic common thing)

check the leads our pushed in firmly, then turn the dvd player off leave for 5 - 10 mins turn back on and hopefully setup instructions will be displayed on your tv follow them thro and that should fix your problem :D

ok
Look at the door of your DVD shutter. There might be very small hole. This is an emergency Shutter open point. Make off your player, insert a long pin inside the hole, press it gently, you will notice that the shutter is openning, pull it out side, and take off your data DVD from the tray.

Thanks
Iqbal

Hi Barb22,

Sounds faulty to me, I'd take it back to the store and get a replacement. However, I guess you want that DVD out first? I'm not sure this will work because the units logic board is mostly likely faulty and will prevent the DVD transport from opening. Unplug the unit and press the eject button, keeping it pressed plug the unit back in. If the unit does not come on then press the power button too. If the unit starts to open release the button immediately. It's unlikely to eject, but you might get lucky.

Sorry I can't be of much further help.

Regards,

Spare head 2

Please don't forget to rate this response.

the disc may be jammed. try using a paper clip straightened a bit and insert into the little hole in the front of the dvd door. that should release the dvd drawer. if the drawer can not be pulled out because of a disc jam, you can try to close the drawer again and gently shake the dvd player side to side, front to back to jostle the disc back into the tray/drawer. then try the eject button again. failing that, you can try to remove the outer case and that ought to give you access to the disc, and allow you to see where it is relative to the tray.
try that and let me know how you are progressing with this problem
good luck
mark

Nope sorry no quicky fix here