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Kenmore Washer Won't Drain

I have  Kenmore 70 Series Heavy Duty Plus Washer (Model 82370120 I think).
I run a load of clothes almost every night -- towels tonight, though not many. The washer filled with water, agitated, and didn't drain. When it finished (the timer went all the way around), I went to check on it and smelled something "electrical" -- like something had gotten hot. The washer is full of clothes and dirty water. I suspect the hot electrical smell developed when it tried to spin, but I don't know and won't risk spinning it again.
I've run the washer through its cycles -- it will agitate and will try to spin, but simply won't drain. Is it possible that the hose or something is clogged?

Posted by nathanreed on

  • 2 more comments 
  • nathanreed Oct 07, 2008

    Thanks for the speedy answer. So... I should remove the clothes from the washer and possibly "open up" the washer? Any clues how to get into this thing?

  • nathanreed Oct 07, 2008

    You've been great! Is the door to access the filter on the back of the machine, do you think, or will I have to take the machine apart (remove console, etc)? 

  • nathanreed Oct 07, 2008

    A picture is worth a thousand words...

    The washer and dryer are wedged into a "nook" in my guest bath. I have no idea how they got them both in there. I know one man did it. Regardless, I managed to get the top raised on the washer. Here's what I saw:

    Here's the inside the machine on the left side where the hose seems to exit:

    Here's the inside the machine on the right side of the tub:

    This is behind the washer -- where the hose drains out I think: 

    I lifte the hose out of the way -- this is a picture showing the hose exiting out the back of the washer:

    Dont' ask how, but if I create some suction, I can **** water through the drainage hose (I thought it might clear the blockage, it didn't). The problem is accessing the rear of the washer where I bet the door to access the pump is located. While one man got the washer and dryer into this "nook", I'm not sure I'll be able to get one or the other out so I can get behind the washer.

    Seeing the above, do you have any thoughts?

    I've got clean clothes for a few days, but I'd rather not call a repair man. If the pump is clogged, I should be able to fix it myself...

    Thank you so much!

  • Anonymous Mar 15, 2014

    Timer won't advance . Tried a different setting and started to work but then smelled electrical overheat. Won't work on any setting now. Is the timer the only thing to worry about? How do I check for other problems



1 Answer

francis rivero

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Yes, check the drain, could be clogged, or check the water pump assembly as well, the clothe could be stuck in the impeller.

the burning smell could be coming from a separate electric water pump and it can not turn that is why it is burning already.

tnx 4 using fixya,


Posted on Oct 07, 2008

  • 1 more comment 
  • francis rivero Oct 07, 2008

    collect the water manually from the tub and pick up the clothes.

    there should be a door to access the filter of the water pump, find it and slowly open it up, water would come out. be careful not let water go into the center of the unit.

    from that access cover, you could probably check the water pump.

    tnx again


  • francis rivero Oct 07, 2008

    no need to remove top console, trace the drain hose, that is the outlet of the water pump, you mat have to tilt the machine to see the pump from the bottom. or could be from the front, look for a panel that could be remove.

    tnx again,


  • francis rivero Oct 08, 2008

    thank you very much for the pictures. they were in deed very helpful.

    it seems though that you are in a very tight position.

    i guess you really have to bring the washer out of the nook and continue trouble shooting it outside where there would be room to perform what is needed.

    you will need at least 2 men to lift it up and take off the room.

    tnx again




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