Unfortunately you have to replace the Skylander or the portal itself. If the portal will not recognize any other Skylanders then fortunately for you it is only the portal that needs to be replaced. If it will read the information from others then the character must be replaced, and more to the point... so will any work/gameplay you dumped into the toy. Like any other piece of computer data, the information maintained in a Skylander can become corrupted or wiped.

Mar 20, 2015 | HOW Video Game Consoles & Games

1 Answer

My skylader from spyro's adventure has an error, what do I do?

If you are getting an error stating A toy on the Portal of Power has a problem, follow these steps to reset your broken toy.

Skylanders SWAP Force

With the toy on the Portal, select Pause.
Select Skylander.
Select Manage.
Select Reset. If you are resetting a swappable toy, you must reset both the Top and the Bottom separately.

Skylanders Giants

Keep the broken Skylanders toy on the Portal of Power and open the Pause Menu.
Return to the Main Menu.
Open Settings.
Select General.
Select Reset Broken Toys.
Select Yes when you are asked to reset the Skylanders toy.
Repeat Steps 5 and 6.
Keep the reset Skylanders toy on the Portal of Power and start a game in Story Mode.

Your Skylanders toy will now work again.

If the screen turns black after returning to the game, try again starting with Step 1.

If the game won't load and you are only seeing an icon on the screen, remove the Skylanders toy from the Portal of Power, put it back on the portal, and try again starting with Step 1.

Jan 26, 2014 | Nintendo Skylanders Spyro’s Adventure...

1 Answer

My skylander on spyro's adventure has a problem, how do I fix it?

Try this :)

If you are getting an error stating A toy on the Portal of Power has a problem, follow these steps to reset your broken toy.

Skylanders SWAP Force

With the toy on the Portal, select Pause.
Select Skylander.
Select Manage.
Select Reset. If you are resetting a swappable toy, you must reset both the Top and the Bottom separately.

Skylanders Giants

Keep the broken Skylanders toy on the Portal of Power and open the Pause Menu.
Return to the Main Menu.
Open Settings.
Select General.
Select Reset Broken Toys.
Select Yes when you are asked to reset the Skylanders toy.
Repeat Steps 5 and 6.
Keep the reset Skylanders toy on the Portal of Power and start a game in Story Mode.

Jan 26, 2014 | Nintendo Skylanders Spyro’s Adventure...

1 Answer

When i put my portal of power in the usb it still says that i dont have it in why is it doing this?

Check this site for compatibility issues.
http://skylanders.wikia.com/wiki/Portal_of_Power

Dec 26, 2013 | Computers & Internet

2 Answers

PORTAL WILL NOT RECOGNIZE CHARACTER

Skylanders SWAP Force

With the toy on the Portal, select Pause.
Select Skylander.
Select Manage.
Select Reset.. If you are resetting a swappable toy, you must reset both the Top and the Bottomseparately.

Skylanders Giants

Keep the broken Skylanders toy on the Portal of Power and open the Pause Menu.
Return to the Main Menu.
Open Settings.
Select General.
Select Reset Broken Toys.
Select Yes when you are asked to reset the Skylanders toy.
Repeat Steps 5 and 6.
Keep the reset Skylanders toy on the Portal of Power and start a game in Story Mode.

Sep 02, 2013 | Activision Skylanders: Giants Portal...

1 Answer

Skylanders portal. my skylanders portal wont let me have more than one character on it at a time, how can i play two players?

Yes that is true, a portal of power cannot have 2+ skylanders on it. However, you may be able to use that same technique, but either use two portals, or put your skylanders down one after the other, not all at once.

Jul 29, 2013 | Video Game Consoles & Games

1 Answer

My wii console can't read my wii U skylander giants disc

I can only pray this is a joke question. Wii ISN'T wii U. That's whyit wont work. It's like putting a wii disc into a ps3.

Dec 01, 2012 | Activision Skylanders Giants Starter Pack...

1 Answer

I need a Replacement USB for skylander portal of power?

I lost my USB portal sensor where can I get another one if any body can tell me....

Jun 17, 2012 | Video Game Consoles & Games

1 Answer

Portal of power not recognizing Skylander so unable to play game

I had this happen. I tried a wired & wireless portal with the same issue. I reset the game a few times to get it going. I don't think it is a portal issue but rather an issue with the (Wii) game itself.

Apr 08, 2012 | Activision Video Game Consoles & Games

1 Answer

Setting up skylanders on ps3

I had problems sinc'ing the portal of power, I read a solution on a other site which worked for me - try this: Sinc the portal of power while in a different game.

Close Skylanders game and opened another game, I opened another game I have saved on the ps3, then followed the directions on how to sinc - I unplugged the usb then replugged it in. I opened the back of the battery compartment, turned the portal on and then turned it upside down and pressed the sinc button so the light on the side of the portal flashes really quickly. Straight away the light stopped flashing and remained on (sinc'ed). I then replaced the battery cover and closed the game and reopened Skylanders - worked great. Would recommend this method to anyone having problems. Good luck.

Mar 22, 2012 | Activision Video Game Consoles & Games

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When i put my portal of power in the usb it still says that i dont have it in why is it doing this?

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