Its possible that there may be an error on the camera try to reset the camera by
1. Turn the mode lever to the camera or play button
2. Press and hold the MENU button for more than 5 seconds.
3, The message "reset settings to default?" appears
4. Use teh arrow buttons to selelct ok. then press the SET button.
5. It should then reset the camera.
AFter doing that and the problem is still there. Format the memory card using the camera.
I hope this has answered your question sufficiently. If you have more questions please post a reply and i would be happy to assist. Thanks.
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