Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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My Ipod Touch doesn't fit in the Bose Sound Dock

Posted by Carol Martindale on

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Paul Curtis

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  • 51 Answers

The most cost effective bet is to fit a charge upgrade or a Bluetooth and charge upgrade yourself. It takes about five minutes. The complete kit is available form invebo.com and you don't need any special skills. click here to see the instruction video

Posted on Apr 27, 2012

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Anonymous

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SOURCE: does the new bose dock station charge the new ipod touch (32g)?

The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

Posted on Jun 01, 2009

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Anonymous

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SOURCE: our sound dock does not charge our ipod touch 2nd

The original SoundDock will not charge the iPod touch 2nd gen, or the iPhone 3G, or the new nano either. This is because Apple changed the way their new iPod products charge. (via USB only now)
There is 1 solution- Call Bose tech support. They can replace the 30 pin metal connector for a new one that will charge this. If this is not under warranty, it will cost $99, but it's worth it. New 1 year warranty, and compatibility with all iPods (except much older- non-clickwheel iPods)

Posted on Jun 21, 2009

Anonymous

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SOURCE: when i put the ipod touch in the bose docking

I am having the same issue my touch, did you figure out what it was?

Posted on Aug 26, 2009

JK1993

  • 1 Answer

SOURCE: No sound from Bose SoundDock

I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Posted on Nov 24, 2009

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1 Answer

Dock is not recognizing the Ipod


1) Back everything up on your iTouch.
2) Restore, using i tunes (connected to the computer. Not just 're-store' to factory settings under Touch settings).
3) Put everything back on to your iTouch.

Worked for me, if not for you- check that the faults not with your dock.

May 21, 2012 | Bose SoundDock® (Black) Docking Station...

Tip

How to connect an iPod to my Bose Radio


<p>The manufacturer offers two radios Bose iPod connection kit to connect an iPod to the radio. You can purchase the kit to connect the wave or acoustic wave connect kit. Both kits come with a USB audio connection, an iPod dock for iPod, a battery that plugs into the wall and a remote control to use the iPod while in dock. Download all the upgrades to your iPod through Apple's website before connecting a Bose radio. <br /> <p><br /> <p>1. Connect one end of the audio cable is included with the connection kit for iPod "Aux In" on the back of the Bose radio. <br /> <p><br /> <p>2. Connect the other end of the audio cable to the "Audio Out" on the back of the iPod dock. <br /> <p><br /> <p>3. Connect the adapter to an outlet connection kit. Connect the other end of the battery to the "DC Power" on the back of the iPod dock. <br /> <p><br /> <p>4. Set the iPod dock on the right side of the face of Bose radio out. Align the IR sensor on the front of the iPod dock with the IR sensor on the front of the Bose radio. <br /> <p><br /> <p>5. Place the iPod firmly in iPod dock. Point the remote at the IR sensor, iPod dock. Press the "iPod" for the iPod <br />

on Aug 09, 2011 | Apple iPod touch

1 Answer

My newest ipod touch wont fit on the slot on the bose dock


There might be an adapter cable you could use. What kind of Bose dock are you using?

Jan 04, 2011 | Audio Players & Recorders

2 Answers

Bose SoundDock burned out two of my iPods - a Nano and a classic.


um ur sounddock might require that u place the white docking piece that came with ur ipod to be place b4 the ipod is docked if not u may ruin the dock and the ipod usb port this is done because different generation ipods(nana and touch and ...) have different shapes so the entrance for docks may require to be eleveated or reduce in gradient basically if the dock isnt made for the specific ipod or u dont know just put the white piece in

Oct 04, 2009 | Bose SoundDock digital music system...

5 Answers

Bose Docking Station incompatibility with IPOD Touch


You need to reset your ipod. You can go online to find out how to do this. I had to do it with mine and then it worked perfectly.

Aug 08, 2009 | Bose SoundDock digital music system...

1 Answer

Bose ipod dock shows it is charging ipod and ipod shows to be playing but no sound. Any solutions?


Which ipod are you using? a great many docks are not compatible with the touch. When shopping for a dock to use with the touch there is a separate icon on the packaging that denotes ipod touch and iphone compatibility. If you no longer have the box or user's manual check with Bose' customer service.

If your ipod is not a touch I would check to be sure that the dock connector is clean and clear of debris.


I am also assuming that the ipod synchronizes normally with your computer (meaning that the ipod's socket is good) Try listening to the ipod via headphones while it is connected and charging to make sure that there is not an internal problem with the ipod.

I hope this helps.

Jul 17, 2009 | Bose SoundDock digital music system...

3 Answers

New ipod nano not compatable with bose docking


This is true. The new iPod nano is not compatible with the original SoundDock. This only means that it won't charge the iPod's power. Audio should be okay. This is an Apple issue. They changed the way almost all of their iPods charge (except the iPod classic). Bose can upgrade the SoundDock for their normal repair fee of $99. This would also you a new 1 year warranty.

Jun 23, 2009 | Bose SoundDock digital music system...

1 Answer

Our sound dock does not charge our ipod touch 2nd gen. Bose manual says it does charge. The sound dock is not series 2. Are they not compatible? Thanks, Mark


The original SoundDock will not charge the iPod touch 2nd gen, or the iPhone 3G, or the new nano either. This is because Apple changed the way their new iPod products charge. (via USB only now)
There is 1 solution- Call Bose tech support. They can replace the 30 pin metal connector for a new one that will charge this. If this is not under warranty, it will cost $99, but it's worth it. New 1 year warranty, and compatibility with all iPods (except much older- non-clickwheel iPods)

Jun 21, 2009 | Bose SoundDock digital music system...

1 Answer

Wont play through my bose system anymore


the apple ipod are very delicate and it seems that docks are very harsh on the internal workings IE: motherboard of the ipod. it not just the touch, it's all ipods.
My suggestion is to check the headphone jack and if you get sound, don;t play your ipod on the dock at all. Your dock has probably done some damage to the audio circuit on the board.
If you get sound through the headphone jack save your ipods life and just use it through the jack.
I have replaced numerous motherboards on ipods played on docks. they just don;t handle the charging and playing very well whether it's heat or just the wrong voltage I am not sure.
But my first question to a customer is have you played it on a dock.
I would stay away from the dock

Apr 30, 2009 | Apple iPod touch

4 Answers

Bose Ipod docking station not working!


Make sure the power supply is connected properly. If the power supply is connected upside down or sideways, the system will make a thumping noise, or will not play at all. However, no damage will be caused by connecting this wire incorrectly.

Mar 29, 2009 | Bose SoundDock digital music system...

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