When I downloaded the software for the vtech Vreader device we just bought my son and followed the directions to plug the reader into the USB and the computer then click 'setup' I get the error over and over "VTech Device not found. Please connect your VTech device to the computer, turn the device on and try again. I tried removing the downloaded software and re-installing. I verified the USB is in fact connected to the device and computer as it says so on the screen AND my computer recognizes the new device so... what is going on here? Is my product defective then? Help! [email protected].
Here's a lil tip 4 u...not all softwares work properly in a computer even if its installed/downloaded properly with the instructor's manual
try returning it back with your insurance guiding it then get a new one and try it again...good luck
SOURCE: Vtech V Reader says "No
You need a SD Memory card for the v.reader in order to download books to it.
SOURCE: vtech v reader wont boot, keeps freezing on
I think the boot sector is got deleted by certain viruses.If any startup recovery disc then try it.Otherwise reinstall system OS
SOURCE: I purchased a vtech V.Reader for my son for
I had the same problem, so I put the SDcard in my camera, formatted it, then put the SDcard back into the reader and I was able to transfer the books.
The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.
vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:
You'll need an SD card with at least 64mo of free space. If you want to use the one from your digital camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.
Download the Recovery software from either link below (you can find both on the vtech website)
For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe
For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe
This is the link the the website page itself: http://www.vtechkids.com/download/ca/en
Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that.
Hope that solves your problem.
The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the Storio, but at least you'll get it working again.
vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:
You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.
Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)
For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe
For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe
This is the link to the website itself: http://www.vtechkids.com/download/ca/en
Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the Storio, this is the only way to erase the 100+ drawings that your child saved.
Hope that helps
The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.
vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:
You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.
Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)
For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe
For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe
This is the link to the website itself: http://www.vtechkids.com/download/ca/en
Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the v.reader, this is the only way to erase the 100+ drawings that your child saved.
Hope that helps
351 views
Usually answered in minutes!
×