Question about Compaq Computers & Internet
The battery may have a failed protective device inside of it. If it new, the battery should be covered by warranty.
When the battery is installed in laptop and charger plugged in, there should be a light on laptop that lights up to show it is plugged into a charging source/ power source.
if the light does not light, see if it will light up with battery removed from laptop. If it does not light up, and you cannot power up the laptop- the power supply has failed.
Posted on Dec 31, 2011
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