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Expert
291 Answers
- Posted on Dec 27, 2011
Re: My WII will not read any disk and we do not have a...
Unable to Read the Disc / Disc Could Not Be Read
Situation:
- System displays either error message "Unable to read disc" or "Disc could not be read"
What to do:
- This message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.
- If the Wii console is laying flat, verify that the system is not placed upside-down. The game disc slot should be above all three buttons and the SD Card slot.
- Verify that the disc is being inserted properly.
- If the console is placed vertically, the disc label will face to the right.
Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically (learn more)
- If the console is placed horizontally, the disc label will face upwards.
- If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.
Situation Not Resolved:
- If only one Game Disc displays this error message, it will need to be replaced. Click here for Game Disc replacement options
- If the error is occurring with most or all Game Discs or all of one type of game, then this indicates a problem with the system. The console and one or two example discs will need to be sent in for repair. Click here to begin the repair process.
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