iRiver E10 Digital Media Player Logo
Posted on Oct 04, 2008

E10 Iriver 3 won't regonize my device

Hello there
Everytime i connect my E10 it isnt recognized inside the iriver 3 program and wont allow me to transfer any music either. After a few minutes it comes with with a message saying 'Device timed out...retry/cancel /continue" but nothing happens when i press any option. I havent been able to load any new music or media on for ages. I have tired new transfer cords and tried it on a different pic but it is still the same. Any ideas? Thank you

  • 5 more comments 
  • Anonymous Nov 04, 2008

    I have the same problem... Connecting the device takes a very, very
    long time, and i then get an error messeage that says it timed out,
    retry/cancel/continue. Either option does nothing.. Any software that
    tries to access the player (windows media player, iriver plus 3,
    windows explorer etc.) locks up for a while, then the same error
    message. I can't initialize it in iriver plus 3, if i try to format it
    in windows the format works for some 5 minutes, then tells me it wasn't able to complete the format, the files on the device are unchanged... Other usb devices i have work fine. I have no idea what might be causing it...

  • Anonymous Nov 04, 2008

    I have the same problem... Connecting the device takes a very, very
    long time, and i then get an error messeage that says it timed out,
    retry/cancel/continue. Either option does nothing.. Any software that
    tries to access the player (windows media player, iriver plus 3,
    windows explorer etc.) locks up for a while, then the same error
    message. I can't initialize it in iriver plus 3, if i try to format it
    in windows the format works for some 5 minutes, then tells me it wasn't
    able to complete the format, the files on the device are unchanged...
    Other usb devices i have work fine. I have no idea what might be
    causing it...

  • maeshyn Nov 08, 2008

    Thanks for trying hoopo. I have tried diff computers even with iriver software but no luck. To the other GUEST who has the same problem someone said to me that if a virus gets on your computer it can effect the iriver unit in this way, but as of yet i have found no resolution to rid the iriver player of any virus' (or even scan for them!). So no joy :(

  • looni-liloo Dec 22, 2008

    I have the same problem :( My E10 worked fine untill the other day where the transfer ended up not responding, therefore I was forced to end the program (Plus 3). Everytime I now connect the E10, it does not regonize the device, although on the E10's screen it says "USB Connected". Since I ended the transfer the time before, I lost all the files that was on it, and now I have nothing and im really stuck. I need it soon as im going on a trip... Please HELP! Thanks..

  • Anonymous Jan 28, 2009

    We have three E10s and have now this problem on 2 of them. While transferring tracks, which for some reason is very slow anyway, the transfer comes up as cancelled. After that all the music tracks previously on the player disappear and the folder shows "empty". One of the players has photos and videos and they are still there! Tried reformatting one E10 and that now is even more screwed as it shows no capacity even though seems to have no content.Also when viewed in windows explorer it sometimes shows up as having no free space and other times as being fully free.This seems a bit of a coincidence that two have been affected in a couple of weeks, and I am wondering about software, either iRiver plus 3 or the only other change is the installation of Norton Internet Security 2009!

  • Anonymous Feb 09, 2009

    I have the same problems as all of you and I have tried all the solutions listed below. I have not yet been able to sovle the problem. I have though once and awhile hit the reset button on the device and the e10 will connect but can not put any files onto the e10 says something like folder does not exist on the transfer page. After seeing all the problems it seems the best solution is to go get something else. But Thank you for your post it has saved me time on trying others things that will not work.

  • Anonymous May 17, 2009

    I have exactly the same problem with my iriverE10 and would love it if someone could help fix the dilemma

    danablue

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  • Posted on Feb 01, 2009
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Further to previous post.Deleted Plus 3 from computer completely,including databases, and reinstalled. Program recognised E10 which seemed okay.Transfers of files to E10 worked OK at previous speed and E10 now seems normal again(fingers crossed), with capacity now showing correctly.Seems the old standard advice of uninstall and reinstall worked. I don't understand the interrelationship with the attached player and the program on the host computer?

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  • Posted on Oct 24, 2008
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You could try and use a different computer. Maybe at a friends house or at a libary.

:)

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