Question about Sony Reader Pocket PRS-300

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My sony prs300 keep switching it self back on all the time but then freezes to opening page

It wont turn off or reset or show on the computer just keeps turning itself on and off and displaying page opening

Posted by debby tansley on


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Holly Letson

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Try letting it charge overnight while you sleep.

Posted on Jun 04, 2013


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SOURCE: phone keeps reseting itself

i remember when the pearl first came out it did that they just told me to let it charge while its off for 12 straight hours I just got the 8110 and im charging it as we speak

Posted on Jun 23, 2008


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1 Answer

Model CME256AS-1D will not go back into freeze cycle and will eventually stop, requiring the unit to be reset.

So is the unit going into a harvest and not going back to a freeze cycle? dose it dump a batch of ice but wont go back into a freeze cycle? before you reset it have you pulled the front cover to see what code it is giving? any time you have to reset it that means it locked its self out on a fault. if unit freezes and go's into a harvest and dumps the ice but dose not go back into freeze cycle check the door switch when the ice dumps the deflector door opens a magnetic switch which tells the board the harvest has finished and then the freeze cycle begins. Now if there is no ice falling off the plate to open the door then the board will time out and try 3 more times to make ice before it locks it out. the same go's for the harvest.

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1 Answer

My reader is frozen with the message Firmware update did not complete successfully. Please try again. Will not reset, will not shut off. Now what do I do?

Hi vicky1925!

There is no firmware update for PRS300, I checked on their website Maybe sometinhg got corrupted on the internal memory. You can try to do a "Hard Reset" on the eReader. This will set the unit to factory settings and will delete all content:

1. Disconnect the Reader
2. Hit the Reset button at the bottom of the Reader
3. While the reader shows 'Opening Book...' press and hold the number '0' (Zero) and the 'Down Arrow' both at the same time until reset all appears
4. Once you do that you will get a confirmation saying that all content will be removed icon_e_sad.gif you just press number 5 to confirm

If this does not work, contact Sony for service options =(


Jul 29, 2011 | Sony Reader Pocket PRS-300

1 Answer

My sony PRS300 screen is frozen and unable to shut off the screen

I have this same problem with my PRS-300. I can reset it by connecting it to AC power and resetting it, but it continually freezes up, rendering the unit useless. The Sony repair facility in Laredo has had the unit since 8/27 and has not been able to repair it.

Sep 11, 2010 | Sony Reader Pocket PRS-300

1 Answer

Page does not turn PRS300


Did you try the reset button at the back?
Resetting does some re-initialization of some non volatile memory.This will solve it.

Please do rate the solution if the issue is resolved or post a comment for further assistance.

thank you for using fixya have a nice day:-)

Jul 25, 2010 | Sony Reader Pocket PRS-300

3 Answers


Go to this link on from Sony e-support

mine was frozen and I could not turn it off - so I did a SOFT reset (just pressed the reset button with the end of a paperclip) with the reader ON (even though instructions say to turn off I didn't cause this was impossible to do), then slid the power button to reactivate - the yellow light came on, waited a few minutes -and it said opening book - and now all is fine

good luck, hope it works for you!!

May 06, 2010 | Sony Reader Pocket PRS-300

2 Answers

Keeps turning off

My w880i used to keep turning its self off from time to time which really got on my nerves, so i wedged a piece of papper in the gap between the battery and housing to stop it from moving. It only moves a tiny bit and shouldnt have fixed it but guess what i havent had a problem since. hopefully the freezing problem is related. good luck

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1 Answer

Freezing / no recognition by computer

it keeps freezing when i turn it on it says updating player then it updates it then it turns right back off ive reseted it like 10 times already and i just bault it today 2/24/2008 at wal-mart in borger,tx zip code 79008

Dec 31, 2007 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Phone keeps freezing

u need to do hard  reset of ur fone and pls take back up before that...or else there is problem with charging slots pins and turn on/off button,,,,,,,,

Sep 09, 2007 | Nokia N95 Cellular Phone

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