Are you getting an error message or not? (on the printer). You may need to reset it. See
here.or
here.
You may find the home support page for your machine
here has some other helpful options.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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