Question about Kwikset UltraMax Powerbolt 1000
The batteries were getting low after about 1 year installed. I made the mistake of waiting too long with my first Kwikset lock, and it crashed the electronics. I had to purchase a new unit.
The troubleshooting instructions (link here)
will tell you that you will get a series of quick beeps when the batteries are installed correctly and making good contact.Conversely, the low battery indicator light on the power board will be lit when the batteries need replacement. Kwikset recommends that you use four quality alkaline AA batteries.
Also, Kwikset recommends that if your Powerbolt is beeping, that you take out the batteries and remove the powerstrip. Let it sit for one minute, then put the batteries back in and wait for another minute. If it does not beep, as in above for battery replacement, then the keypad needs to be replaced. If the unit beeps, then the powerboard needs to be replaced.
Is it at all possible that, when you replaced the batteries, you did not get the orientation correct for one or more of the batteries? Did you use new, brand-name alkaline batteries?
So, I've taken you through the steps that a Customer Service Rep is going to ask you before you make a call. If the problem still persists, then it's time to make that call. The number is 800 327-5625, Mon.-Sat. between 7:30-4:00. Pacific coast time. They should be able to assist you further with troubleshooting and parts.
Good luck-and please provide feedback if this helps!
Posted on Dec 15, 2011
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