Question about Kwikset UltraMax Powerbolt 1000

1 Answer

Replaced batteries, now I am getting 3 sets of 2 loud beeps everytime I unlock the door with either code. Also the green light is continuously blinking.

The batteries were getting low after about 1 year installed. I made the mistake of waiting too long with my first Kwikset lock, and it crashed the electronics. I had to purchase a new unit.

Posted by Pat Feathers on

  • Pat Feathers Mar 11, 2012

    I followed all the directions above several times. The beeping stopped, but now we have to punch the code in twice to get the bolt to turn far enough to unlock. (it gives a pathetic whine as it turns), but the lock button works with one push. I can't keep spending $100 per year for a front door lock, so my next one will be another brand.

  • Coaltowner Mar 11, 2012

    The Powerbolt is manufactured (for/by?) Black & Decker, under the subsidiaries Kwikset and Weiser Lock. In the past year and a half or so that I've been answering digital lock problems, by far I've seen the vast majority are problems with the Powerbolt. Now, I can't say if it's because there are so many more Powerbolts out there than any other brand or if they just tend to be more problematic than the other brands. But if asked, I would not recommend them to anyone, based on the sheer number of problems that I've seen with them. Try a Schlage lock next time.

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Coaltowner

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The troubleshooting instructions (link here)

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HifLAAS.aspx

will tell you that you will get a series of quick beeps when the batteries are installed correctly and making good contact.Conversely, the low battery indicator light on the power board will be lit when the batteries need replacement. Kwikset recommends that you use four quality alkaline AA batteries.
Also, Kwikset recommends that if your Powerbolt is beeping, that you take out the batteries and remove the powerstrip. Let it sit for one minute, then put the batteries back in and wait for another minute. If it does not beep, as in above for battery replacement, then the keypad needs to be replaced. If the unit beeps, then the powerboard needs to be replaced.
Is it at all possible that, when you replaced the batteries, you did not get the orientation correct for one or more of the batteries? Did you use new, brand-name alkaline batteries?
So, I've taken you through the steps that a Customer Service Rep is going to ask you before you make a call. If the problem still persists, then it's time to make that call. The number is 800 327-5625, Mon.-Sat. between 7:30-4:00. Pacific coast time. They should be able to assist you further with troubleshooting and parts.

Good luck-and please provide feedback if this helps!

Posted on Dec 15, 2011

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75376-sandleford-electronic-safe-es20-n15115-manual.jpg
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1. Remove the key plate cover, insert the key into the keypad and open the door.
2. Remove the battery cover plate located on the inside of the door.
3. Install 4 AA batteries provided and replace the battery cover.
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TO SET UP OR CHANGE A USER CODE
1. With the door open, locate the red button on the back of the door near the hinge.
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1. Open your safe with the passcode you wish to change and leave the door ajar.
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Random beeps


  • Take out batteries and unplug powerstrip.
  • Let it sit for 1 minute, then put the batteries back in and wait another minute.
I contacted customer support... they tell me the FAQ information on their own website is incorrect. The opposite is true, therefore the following is correct:
  • If it does not beep, the powerboard needs to be replaced
  • If the unit continues to beep, the keypad needs to be replaced
Here in Canada, they will send you a new one within 3-5 days free of charge. Call customer support:

Canada: 800-501-9471
US: 800-677-LOCK

-=dån=-

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Hi, does the alarm shut off when you unlock the passenger door?
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Hope this help its a place to start. let me know if you need anything else.

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