"USB device not recognised. One of the USB devices attached to this computer has malfunctioned and Windows does not recognise it. Location of device is shown in bold type." I have disconnected the device and re-connected. I have removed the cartridge and reinstalled it. I believe there is nothing wrong with the printer itself - I can print a "configuation sheet" by pressing the print button on the printer. I am not computer literate - I am not sure about drivers etc. I used this printer with my old computer. I have had to buy a parallel printer cable in order to connect to my present computer. I have installed the printer and selected it as my default printer - but it simply will not print. Please, if there is any help out there can you keep it simple - one syllable nd in English!
Reinstall the printer drivers again and see if the problem corrects itself or if you prefer roll the computer back to when the printer worked using System Restore. If this fails to correct the Issue time may have come for a printer upgrade unless this is a high end business printer, then have it repaired, home units are dirt cheap right now.
SOURCE: can´t install my photosmart C3180 on my Windows XP.
I recently have the same problem with windows XP ( when I connected the printer the message USB device unknown message appeared) Before wasting your time unistalling and reinstalling driver, I strongly recommend this:
Change the USB cable for a new one that works properly for USB 2.0 FULL SPEED . What does it mean ?. Well if you have an older cable is very probably that it doesn't work well at USB2.0 full speed (480Mbps) because it's not properly shielded, if you buy a new one check specifications on the box to see if it is prepared for 480Mbps. Testings in other PCs is not relevant unless you're ABSOLUTLY SURE that USB ports are working at full speed in those PCs
I changed old cable for a new one ( Belkin), and no more problems.
SOURCE: Having trouble installing HP Photosmart
Dear Sir:
It seems that the printer has gone bad because when you get this message 'USB Device not recognized' it means that the usb device connected to the computer is defective however I would suggest you to connect this device to another computer and if you are getting the same error with the other computer.
Please contact hp support they should be able to help you with this.
Please feel free to get back to me If you need any further assistance.
Regards
Mohammed.
[email protected]
SOURCE: usb device not recognised HP 1005
Normal
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Could have a corrupt driver.
Disconnect
the printer or at least be sure it is turned off. I'd do
both and when the CD software program asks you to connect the printer
to the USB port, do so and it should again work properly.
Hope this helps. Bud
SOURCE: HP Laserjet 3100 all in one USB driver / cable
http://www.hp.com/#Support
Follow the link and get the correct driver and get installed
Also try with another USB cable, If you are using a long cable, just try with a short one.
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