HP LaserJet 1100 Printer Logo
Lynn Samuels Posted on Mar 16, 2017
Answered by a Fixya Expert

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Printer and computer not communicating

"USB device not recognised. One of the USB devices attached to this computer has malfunctioned and Windows does not recognise it. Location of device is shown in bold type." I have disconnected the device and re-connected. I have removed the cartridge and reinstalled it. I believe there is nothing wrong with the printer itself - I can print a "configuation sheet" by pressing the print button on the printer. I am not computer literate - I am not sure about drivers etc. I used this printer with my old computer. I have had to buy a parallel printer cable in order to connect to my present computer. I have installed the printer and selected it as my default printer - but it simply will not print. Please, if there is any help out there can you keep it simple - one syllable nd in English!

1 Answer

Marvin

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  • HP Master 85,242 Answers
  • Posted on Mar 16, 2017
Marvin
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Joined: Jun 20, 2008
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Reinstall the printer drivers again and see if the problem corrects itself or if you prefer roll the computer back to when the printer worked using System Restore. If this fails to correct the Issue time may have come for a printer upgrade unless this is a high end business printer, then have it repaired, home units are dirt cheap right now.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jun 19, 2008

SOURCE: can´t install my photosmart C3180 on my Windows XP.

I recently have the same problem with windows XP ( when I connected the printer the message USB device unknown message appeared) Before wasting your time unistalling and reinstalling driver, I strongly recommend this:

Change the USB cable for a new one that works properly for USB 2.0 FULL SPEED . What does it mean ?. Well if you have an older cable is very probably that it doesn't work well at USB2.0 full speed (480Mbps) because it's not properly shielded, if you buy a new one check specifications on the box to see if it is prepared for 480Mbps. Testings in other PCs is not relevant unless you're ABSOLUTLY SURE that USB ports are working at full speed in those PCs

I changed old cable for a new one ( Belkin), and no more problems.

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Anonymous

  • 70 Answers
  • Posted on Jul 19, 2008

SOURCE: Having trouble installing HP Photosmart

Dear Sir:

It seems that the printer has gone bad because when you get this message 'USB Device not recognized' it means that the usb device connected to the computer is defective however I would suggest you to connect this device to another computer and if you are getting the same error with the other computer.

Please contact hp support they should be able to help you with this.

Please feel free to get back to me If you need any further assistance.
Regards
Mohammed.
[email protected]

Anonymous

  • 11 Answers
  • Posted on Sep 10, 2008

SOURCE: HP Officejet All in One Printer "Cartridge Error"

Have you put new cartridges in?

Anonymous

  • 8637 Answers
  • Posted on Jan 29, 2009

SOURCE: usb device not recognised HP 1005

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

HP Xpert

Harindra Tennakoon

  • 112 Answers
  • Posted on Jan 19, 2010

SOURCE: HP Laserjet 3100 all in one USB driver / cable

http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

Also try with another USB cable, If you are using a long cable, just try with a short one.

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USB malfunctioned message

1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly
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Having trouble installing HP Photosmart All in One Printer. Model C5280. Near the end of installation it ask's for printer to be connected via USB cable. Msg comes up on screen 'USB Device not recognized'...

Dear Sir:

It seems that the printer has gone bad because when you get this message 'USB Device not recognized' it means that the usb device connected to the computer is defective however I would suggest you to connect this device to another computer and if you are getting the same error with the other computer.

Please contact hp support they should be able to help you with this.

Please feel free to get back to me If you need any further assistance.
Regards
Mohammed.
[email protected]

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