E:31:00 Camera just stopped working, can't access the hard drive. Lists error code E:31:00 and says "Format error. Please format". When I try to reformat, it tries to format and then says "Drive error. Turn on power again." I have tried both to resolve but continue to get same messages. i have sony handycam DCR-SR300 and i am facing the same problem. Anybody got any cue?

Hey, i just discovered an HDD FORMAT ERROR and E31.00 blinking message on the screen of my SONY DCR - SR20E handycam. does anyone know how to fix this error.

For those who are facing HDD problems and have any Sony camera with memory stick slot , try this:

1- Place the memory stick

2- Go to "Home" -> "Manage Media" (or something like that) -> And select the option to change to the memory stick, instead of HD.

3- Go to "Manage Media" again, then to "Format Media", so choose to format the HDD! - Now that you are running the camera from memory stick, you'll not have any problem to format the HD.

At least worked with me! I think it worths the try!

Hey, i just discovered an HDD FORMAT ERROR and E31.00 blinking message on the screen of my SONY DCR - SR20E handycam. does anyone know how to fix this error.

Hi there.It wont be possible to fix the drive!But the data can be recovered,Ive had the same problem with my Maxtor drive in my PC and the data was recovered for about 450 pounds! Not cheap but it worked for me!

gordon_pl

FRIENDS, ALL OF YOU, INCLUDING U.S., FALL OF SONY ambushed. ERROR THAT IS CAUSING A LOT OF HEADACHE IN INTERNET. THAT'S BAD FAITH SONY. THAT'S DEFECT IN LOTS OF MANUFACTURE DCR SR .... AND SONY IS NOT RESPONSIBLE AND NOT GIVE SOLUTIONS. I've sent MESSAGES TO SONY AND NOTHING. NOW FACE posted on The naughtiness THEY MADE A NOBODY AND ADVISE BUYING MORE NOTHING OF SONY. WILL DISCLOSE INCREASINGLY ON FACEBOOK AND INTERNET, THE BAD QUALITY AND DISRESPECT TO CONSUMERS THAT CALL NOW SHAMEFUL SONY

I had the same issue. I removed the hard drive and pulled the ribbon from the hard drive (by accident). Once I finally got the ribbon back into the hard drive, I was then able to reformat the hard drive. this allowed me to videa and successfully upload the video to my laptop. However, once disconnecting the camera from laptop, I recieved the HDD formatting error again. this is my first and last time buying Sony.

I AM FACING E:31:00 PROBLEM IN MY CAMERA SONY DCR SR-20-E
KINDLY HELP ME TO SOLVE
HIDAYAT QURESHI

The Hard drive has failed unfortunately. Have to replace the drive itself. Havent done it in a while but aI think I had it done in 20 min and the drive from sony is under $200.

I too have faced the same problem. No HDD access error E.031. No use
i tried on my new Dell PC (anti-virus) fully protected computer but I could not manage to resolve the problem . the screen continues to show the error and all videos are photos are gone missing.