We were cleaning a clogged tube on the vacuum when it suddenly turned on. We turned it off and finished cleaning the tube. When we tried to turn it back on nothing happened. I plugged it into a different electrical outlet as a check. Still no power.
Hi Thomas,
I'm sorry to hear you're having difficulties with your DC07. Your issue sounds unusual, and we'd like to run through some troubleshooting checks over the phone with you. Once we've identified the cause of the issue, we'll be able to provide further assistance and advice.
You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
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