Where to get parts for a Elite Cuisine EPM 400 Popcorn machine?

There is no Service Manual and no Wiring Diagram, but the manual does have a link to the maker in California where you can ask. All it consists of is a two position switch (heater and light) heating element, stirrer and a lightbulb.

https://www.google.com/search?q=elite+popcorn+maker+model+epm-250+wiring+diagram

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That part, or any kind of substitute part is not sold in the USA. Return the machine to where you bought it if you can.

http://www.alibaba.com/product-gs/247182398/popcorn_machine_motor.html try this

If you need further help, I’m available over the phone at https://www.6ya.com/expert/richard_b59056c0c62ecb00

Double check the corn measurements, and adequate power supply. Other then that you have to return it, you cannot repair that brand.

The manufacturer rates it as a 2.5 ounce kettle. This means 2.5 ounces of raw kernels each batch.
1 ounce of kernels = 1 quart of popped popcorn.
Roughly a half gallon of popcorn every 3-4 minutes.

This is a 4oz popper. 1/2 cup kernels, 1/8 cup oil, 1 tsp popcorn salt in kettle per batch.

I got the same problem,so I disassembled the transmission box and noticed that the smallest cogwheel got stripped,but no one has given me a solution for that,they are machines made in china and neither nostalgia electrics nor any other company in the US sells replacement products.

Turn on the heater and let heat for 2-3 minutes. The Elite EPM 250 popcorn maker uses a 2.5 oz kettle. This is for 1/3 cup of uncooked kernels. Add kernels with a tablespoon of popcorn oil (available in markets) and a 1/3 teaspoon of what's called "Flavacol". It's a seasoning that they use in movie theaters to add flavor, saltiness and color. It's available online (ebay) or at Smart and Final. Use this combo and you can't go wrong. For cleaning, let kettle cool, the add 1/2 cup water. Turn on kettle and let boil for 2-3 minutes. Then empty it out.

Maximatic Deluxe Popcorn Trolley Elite Cuisine EPM 400 popcorn machine burner is burnt out. where can i find a replacement pot?

Heat the oil longer before you put the kernals in.