Keyboard not striking letters while in email function

HP Number: (888) 508-8524


Problem with HP envy m6 laptop. Keyboard lags, or skips letters when im typing an email or web document.

The procedure to troubleshoot email account login issues may vary depending upon your email service provider. So, to let us suggest you a specific solution, can you please share with us the name of your email service provider?

In the meanwhile, we recommend you to make sure that all the keys on your keyboard are functioning properly. If one or more keys are jammed or have stuck up, the keys that you hit may not display characters correctly on your login page. Also, make sure that the functional keys like Caps Lock and Nums Lock are On or Off only when required. To make sure that the keys on your keyboard are working fine, you can first try typing your email ID and password on a Notepad or Word Document and see if they come up correctly. If the keyboard is working fine, we suggest you to try typing your email ID and password slowly (if you have not done this already). Also, give special attention to characters like 2 or Z, 0 (zero) or O, 1 or I, 5 or S, 8 or B etc.

If one or more keys on the keyboard have become malfunctional, try logging in to your account through some other device (if you have not done this already) or consider using a different keyboard (if possible).

You can also try onscreen keyboard by press and hold the Windows key and hit the letter R. Type in OSK and hit enter. Try using the onscreen keyboard if the keyboard is not functioning correctly.

GuruAid.com

1.Make sure the "Caps Lock" key is not on. Though this will be obvious to most people, if your keyboard is typing in only upper-case letters it can't hurt to check. Look at the "Caps Lock" indicator light on the top right corner of your HP keyboard. If the light is on, strike the "Caps Lock" key on the left side of your keyboard. This will turn the "Caps Lock" off, allowing you to type in lower case letters again.

2.Make sure the "SHIFT" keys on your HP keyboard are not stuck. Dust and dirt can build up on a keyboard over time, which can cause certain keys to stick. If either of your keyboard's "SHIFT" keys get stuck, your computer will type in only capital letters. Use a toothpick or cotton swab to remove the gunk from the key, which should help it return to its normal position.

3.Unplug your HP keyboard and then plug it back it. This will remove the device from your operating system and then automatically add it back in. This can have the same effect, essentially, as restarting your computer. If your keyboard was typing in capital letters due to an error being stored in your operating system's memory, that error will now be cleared and the HP keyboard will function as normal again.

4.Update your HP keyboard driver. Click "Start" and then right click on "Computer." Click "Properties" and then "Device Manager." Right click on the listing for your keyboard and then click "Update Driver." This will update the computer software that is associated with your HP keyboard. If your keyboard was typing in all capital letters as a result of an error with this driver, the error will now be fixed and you can use your keyboard normally again

i have the same problem!!! if you find a solution, please email me at [email protected]! i really want to know whats wrong, email me if you know!

I don't have a solution but am having the same exact problem with my new Gateway laptop (2 months now...). Please someone help!

are you sure tht you hav the problem only when using yahoo?you had better to go to a srvice center to clean your keyboard.further i request you to provide deatiles or specifications of your lap.

If newer BIOS doesn't help, - new keyboard.

you have to configure the hot keys functions. you can do this on the accesibility option under control panel.

try updating the java programme and your macromedia flash software, this usualy solves the problem in most cases, if you are using AOL and its software then there no real solution appart from removing the AOL software and accessing emails through your ISP's main servers.

hope this helps :)

My keyboard misses letters when I type my email