I can see the level, it is up. black not working
Try cleaning the copper contacts of the cartridge and the inner area of the slot where the cartridge goes in..
Also go to the Printer & Faxes under Control Panel and open the printer's properties..select Printing Preferences >> Paper / Quality >> under the color section check if "print in greyscale" is checked..
it shud not be checked...
save changes and try to print
I have a wonderful HP Deskjet 5650. I bought a 3rd party HP 56/57 ink cartridges from CompAndSave.com for about $30 for color and black. My color is ok that I still have from HP authentic brand. I have always used HP ink and never a problem; however, HP is very expensive! The copper contacts are clean, the pathway is clean, the printer is clean! The black ink does not come out of the cartridge and the paper is simply blank when coming out of the printer.
When I print in color, the HP color ink is there, but not the black as solid black, or mixed with color for that specific color. I've tried printing in Grayscale=nothing, black=nothing, and color=not correct without the black.
I guess I'll have to pay almost $100 for both color and black from HP again.
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I have bought a new black ink cartridge and the printer is printing the document but they are coming out blank. Really want to know why!
I, too have had the same exact problem! I've searched and searched for a resolution, but to no avail. If anyone figures out what the problem is, and how to fix it, PLEASE post a response!
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