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Anonymous Posted on Dec 04, 2011

Vonage and ADT

Hello, I have a Vonage VOIP line with the ADT Security System. For some reason, currently, it does not work with the parallel telephone system. Only one of the two (either telephone or the security system) works at a given time. Can you help? VB

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  • Theresa Tatro
    Theresa Tatro Dec 04, 2011

    Did the system ever work with the VoIP tel line for both the phone and the ADT? Or is this a new set up? As far as I know you need a lan (Local Area Network) line for a dial in with ADT.

  • Theresa Tatro
    Theresa Tatro Dec 04, 2011

    Also If you are using a splitter, you are using the same line for both ADT and Phone. For both of them to work simultaniously you would need two seperate lines.

  • Anonymous Dec 05, 2011

    Yes, the system worked fine until about 5-6 months back; it has not been working lately.
    I am not expecting both Vonage and ADT to work exactly at the same time. However, when ADT system is not sending the signal, the phone should work.

  • Anonymous Mar 29, 2014

    Adt security system

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Theresa Tatro

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  • Posted on Dec 04, 2011
Theresa Tatro
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Does the ADT system use a phone line to call into a local police department or security team? What do you mean by parallel phone system?

  • Anonymous Dec 04, 2011

    1. Yes, ADT system directly calls into their Call Center / Police department.
    2. I have a line 1 coming out of the Vonage Modem and I have a phone splitter installed on it. Out of the splitter, one line goes to the Wall jack that provides signal to ADT. The other one goes to the telephone system.
    However, the telephone system displays the message 'check tel line'.
    If I remove the cable going into the wall jack, the telephone line works fine.

    VB

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Are you tired of being tied down to your computer area to use your VOIP phone service (IE Vonage, MagicJack, Via Talk or ITP)? Here is a way to make your existing home phone jacks work with your VOIP.

***** DO NOT USE THIS TIP IF YOU HAVE DSL (FROM THE PHONE COMPANY) FOR YOUR INTERNET SERVICE PROVIDER OR IF YOU ARE IN AN APARTMENT BUILDING*****

Items you will need-
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  2. A screwdriver
  3. A telephone cord long enough to reach from the VOIP service jack to the existing phone jack.
COMPLETE THESE DIRECTIONS EXACTLY AND IN ORDER OTHERWISE DAMAGE COULD RESULT TO YOUR VOIP MODEM.
NOTE THAT EACH HOME IS SLIGHTLY DIFFERENT AND MAY HAVE NON-STANDARD WIRING SITUATIONS OR HAZARDS UNFORESEEABLE SO THIS TIP IS TO BE DONE AT YOUR OWN RISK AND YOU WILL BE RESPONSIBLE FOR ANY CONSEQUENCES THAT ARISE FROM WORKING ON YOUR OWN HOUSE SUCH AS IF YOU DAMAGE ANYTHING OR GET SHOCKED OR FRY YOUR VOIP MODEM AND BURN DOWN YOUR HOUSE IT'S ALL ON YOU....

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First thing you need to do is to locate the main telephone junction box to your home usually located outside near the power meter. Here are some pics of some standard used boxes.5124c69.jpg
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Once you have the access door open there are two types of commonly used connections.

  1. The most common is one similar to this picture. Disconnect the lines attached to the test jacks.
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2) The second style is very similar to the first but the area where the screw terminals are has a plastic rectangular bar about 2 inches long and 1 inch wide with telephone lines attached to it (often times Red and Green or Blue and White/Blue). If you have this style of connection push the side of the bar closest to the center of the box and then pull outwards and to the right this should expose the "Test Jack". Once the bar has been extended twist it 1/4 turn counterclockwise to remove it from its mounting bar. Use caution not to disconnect the phone wires attached to the bar.

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