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Suggest you ask the seller, but it also could be related to local electrical interference. (Hubby worked for a Baby bell for 20 yrs. His dad was a Phd in Physics. Just stuff I picked up in the last 40 yrs.)
You could reset the phone, but that would erase any photos or videos that you might want from your dad. But try pressing and holding the two buttons right under the screen and press powerbutton for about one second. You might be asked if you to reset your phone.
if this is the slim console and you have a dashboard or main menu display, try putting a little bit of pressure on the corner of the lid near the power/reset button
ussually some slimline ps2 has an easily worn out small button near the power/reset button and another one on the upper left, if your dad has opened up the console ask him to put a masking tape on thos ebutton and try playing the game
to wire it up is pretty simple?the speakers are on one block which should fit straight in?and the power block might need to be swaped around a bit to make them all line up?as for turning it on look for a SOURCE or FUNCTION button?
hope this helps?
try to go to safe mode by tapping F8 after the dell screen at startup, check if system can get a webpage.it is evident that your dad can connect to the internet because he can access and download his emails. Try to reset IE7 by clicking tools on IE7, then go to internet options, go to advanced tab, click reset button. If still if still could not connect, uninstall then reinstall anti virus sw.