When I turn on the printer, I get the error message "black cartridge missing". Taking the cart out and putting it back causes the printer to print a blank test page. Any suggestions?
Try taking out both cartridges from your printer. Re-brick your printer by pulling out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. When the printer turns on, re-insert your color cartridge then close the cover. If no error appears, re-insert your black cartridge. If error still appears, then it could be a faulty cartridge. It would be best to replace it with a new cartridge, preferably a genuine one. Lexmark products work best when original supplies are used.
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