All we see on the screen is a series of bars...we lost power over the weekend and it doesn't seem to be powering up although there is actually power coming from the extension cord.
Try this approach:
1. Remove the power adapter from the printer. The power adapter is the black box where the power cord is plugged in at the back of the printer.2. Disconnect the power cord from the power source.3. Reconnect the power cord directly to the power outlet in the wall. Bypass any surge devices or power outlets.4. Re-plug the power adapter into the printer.5. If the printer won't automatically power on, press the power button on the printer operator panel.
I hope this helps.
Should the problem continue, please contact Lexmark Technical Support Center for additional assistance.
Try to re-seat the cartridges in the printer. Open the printer
cover > remove the cartridges > close the printer cover > re-brick you
printer by pulling out the power supply - black box behind the printer where
the power cord is plugged in, and re-plug after 10 seconds. When the printer
turns on, reinsert the cartridges and close the cover. Try to print a document
again to verify that the problem is fixed.
If that doesn't help, the problem could be due to a clogged print
cartridge nozzle. Please follow the steps below to fix print quality issues
with your model:
From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.
Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.
If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:
From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.
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