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Official Brand Answer
3,344 Answers
- Posted on Nov 30, 2011
Re: Attempting to FAX...ErrorCode OxAF8D...cannot find...
Where do you initiate faxing - from your computer or using the printer operator panel?
Try the following steps to determine what is causing this problem:- Disconnect the printer from the phone line from the wall.
- Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
- When the printer turns on, try to make a copy or print from your computer to verify that the printer is working normally without connecting to the fax line.
- If copying or printing from computer is working properly, then connect it to the fax line.
- Try to send a fax from the printer operator panel.
- Try to send a fax from your computer. If error appears, try to update your printer software by inserting the printer's installation disc into your computer hard drive.
I hope this helps.Please keep me posted.
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