SOURCE: explorist 300
since the unit doesn't have a base map it needs to be loaded with the base map so send it for a service so that the base map could be added.
SOURCE: Unit Map
You can download the US basemap for the 500 at
http://www.megaupload.com/it/?d=EJTNQH03
Rename it BASEMAP.MGI
Then copy it in the directory "background maps" in the SD card of your 500, by using a SD card reader/writer.
Insert the SD card in your 500 and connect it to your PC; then turn it on;it will turn on regularly, because the basemap in the card will be detected; turn it to USB file transfer mode, and copy the basemap from the SD card to the directory "background maps" of the 500.
SOURCE: Magellan Explorist 500
The necessary map software is not installed - did you buy the unit with software?
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