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Take it back and get an exchange one. Or, manualy check fuse, check wires conected to throtle and motor. If it all looks ok then its most certainly a wiring fault
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You have a fault in one of the following , blown fuse , faulty switch , faulty motor . With a volt meter or trouble light check for battery voltage at the motor while in drive mode , if there is battery voltage the motor is at fault , if no voltage check bask till you find voltage and the fault .
hi Wendy it sounds like the batteries are so low that they can't even power the horn ?
check the batteries connection and the reset fuse situated at the rear .
if the alternator is not charging , there will be a red battery light on the dash
reasons for engine stopping are
broken timing belt/chain, cam/crank position sensor failure
immobilizer activation
ignition control module failure
run the fault codes as some engine lights only light up for urgent problems that require you to stop the engine
You would need a voltmeter to check the charger in order to see if it is charging the batteries. New batteries if purchased from a reputable outfit will have a nominal charge and should work initially in order to test the scooter. Depending on the model check for blown fuses and disconnected wires on the battery boxes, connections, plugs and charging circuits including the wall outlet. The display on the scooter will indicate the state of charge and the key switch should work and give an initial indication that the scooter is on. If you provide make and model I can respond with more specific information.
Check the charging relay if working. You can find it in the fuse box which is either in the engine compartment or under the dashboard on the drivers side legroom.
Get the batteries tested .As a motor mechanic your husband should know about battery care you could have removed them and charged them with a car battery charger or any of the trickle chargers used to keep batteries charged while not in use
Bill have them replace the batteries. They are under warranty for 6 months and the provider is responsible for providing free replacement batteries under warranty. If they won't contact the manufacturer of the chair and explain your problem (that the provider will not replace bad batteries) they should require the provider to give you new batteries or send some to you. Make sure that you charge the new batteries before use and that you charge them nightly for 20 days If you use the scooter daily charge it every nite when you go to bed and unplug it in the morning hen you get up. Remember to have the power off to the charger whenever you plug or unplug it from the scooter. if the charger is an onboard one then just plug it into the wall and unplug when charged Hope this helps
If it is a fuse problem then try looking for a fuse box in the controller or charger. If not then take it back, unless stated in the manual that you need to enter a fuse before it will charge, the scooter should charge right out the box.
Another thing you might want to try is to turn the scooter off before charging.
I just bought a Triton Products Ltd. electric three wheel scooter that has gone dead.We followed all the manual instructions but the electricity will not go from the battery to the controls Also I can't reach Triton Products Ltd. on any phone numbers they gave us.I'm 77 and need my scooter.
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