Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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Ipod won't dock

Ipod won't click onto docking station

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Paul Curtis

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The most cost effective solution is to fit an upgrade kit from invebo.com If you go to the site and enter your serial number then you get access to all the diagniostic videos and information. The upgrade takes aboyut 5 minutes to fit and is supplied on a no-risk 'buy and try' basis. You can also call the helpline and talk to the real engineers that repair the docks not the sales people..

Posted on Apr 27, 2012

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Anonymous

  • 65 Answers

SOURCE: Bose Ipod docking station not working!

its defective bring it back

Posted on Mar 29, 2009

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Anonymous

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SOURCE: does the new bose dock station charge the new ipod touch (32g)?

The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

Posted on Jun 01, 2009

Anonymous

  • 71 Answers

SOURCE: new ipod nano not compatable with bose docking

This is true. The new iPod nano is not compatible with the original SoundDock. This only means that it won't charge the iPod's power. Audio should be okay. This is an Apple issue. They changed the way almost all of their iPods charge (except the iPod classic). Bose can upgrade the SoundDock for their normal repair fee of $99. This would also you a new 1 year warranty.

Posted on Jun 24, 2009

Anonymous

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SOURCE: when i put the ipod touch in the bose docking

I am having the same issue my touch, did you figure out what it was?

Posted on Aug 26, 2009

Anonymous

  • 1 Answer

SOURCE: Bose Docking Station incompatibility with IPOD Touch

Hello all,

I have a Bose Sound System, and wrote that my iPOD touch would not charge. Got a message back from Bose, see comments. Do write them, as they give a solution. Seems they feel us on this issue...


'Bose is aware that the new versions of the Apple® iPod® Touch (8GB, 16GB and 32GB) and iPod Nano (8GB and 16GB) do not charge when docked on the original Bose® SoundDock®.

Previous versions of these iPods used a specific pin on the dock connector on the bottom of these iPods for charging purposes. The pin to charge these iPods was changed to a different pin with the introduction of the newer models mentioned above.

The Bose® SoundDock® was designed to charge iPod models which were designed to be charged via the older charging pin.

Bose is pleased to offer a solution which will allow you to send the SoundDock directly to Bose, so it can be modified to charge these newer model iPods via the new charging pin that Apple has used on these newer models.

If you are interested in learning additional details about this program, then we will need to know some additional information:

--Daytime phone number
--Daytime UPS shipping address
--Reseller the SoundDock was purchased from
--Date of purchase from the reseller
--Serial number from the bottom of the SoundDock

With this information, we can provide additional information regarding this program, so you can determine if you would like to take advantage of the offer.


Note: If you elect not to receive additional information regarding this program, please be aware that these newer model iPods will still play audio through the Bose SoundDock, and the SoundDock remote will still control the iPod while it is docked, however, the SoundDock will not charge these iPods for the reasons noted above.


Thank you for contacting Bose Corporation.
Kevin Bradley
Product and Technical Support Team
-------------------------------------------------
Bose Corporation
US Telephone: (800)367-4008
International Tel: (508)766-1900
Email: http://www.bose.com/ContactUs
Fax: (800)278-7970
Telephone Hours: Mon-Fri 8:30AM-9:00PM, Sat 9:00AM-5:00PM (EST)'

Posted on Sep 19, 2009

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I will try and make this as short as possible and hope you understand what I am asking. I just got an Ipod Classic last month and signed up with Itunes and then downloaded about 1300 songs from my cd...


You can't "backwards sync" (put music from your iPod back onto your computer) through iTunes. When you went to sync after you got your fixed computer back, I'm assuming iTunes tried to copy what was in iTunes (nothing) to your iPod, which probably is what caused these problems.

Assuming you still have the music on your iPod, I would recommend transferring the music from your iPod back to your computer (to a folder other than iTunes), restoring your iPod to factory settings, then moving all of the music files into iTunes and re-syncing your iPod.

There are two programs that are available to transfer songs from your iPod back onto your computer. The first is iDump and the second is YamiPod. I have found that iDump is the better of the two.
The link for iDump is:
iDump


Hope this helps!

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1 Answer

I pod charges, plays, but no sound


Easy, I had this problem too. The reason it isn't playing is because its not in all the way. I was getting very frustrated with this, so I kept trying to push it onto the dock to get it all the way down.
Solution:
1. Play a song on your ipod/iphone so you can hear it through the device.
2. Connect your ipod/iphone to the docking station(Bose) so that you hear the chime(This lets you know its charging).
3. Pick up the docking station and firmly press the ipod/iphone down on the connector.
4. Keep pressing it and wiggling around until you hear the music begin to play through the docking station.
It may take a few tries, but you will get it.
Hope this helped!
~ Jake

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3 Answers

Does the new bose dock station charge the new ipod touch (32g)?


i have the same problem with the old docks not charging my ipod touch and yes new bose docks and ihomes charge the 32g ipod touch

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Ipod dock piece where ipod slides onto has been broken off by my 5 year while ipod was playing. Can I replace dock piece since it is separate from speaker?


Not likely unless your really good with soldering irons and superglue or it is COMPLETLY seperate (In other works the dock fully seperates from the speakers) then you might be able to order a new dock piece

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