I have just tried to unlock my samsung b5310 and the phone came up with a message saying sim freeze contact service provider how can i remove this sim freeze

SOURCE: Phone Freeze SIM Unavailable. Please contact service provider

try *2767*3855#

but take your SIM card out first, or it'll delete everything on it. =)

if it don't work, i apologize...
second hand advice, by the way.

SOURCE: phone freeze sim anavailable please contact

HI,,

if it is asking a PUK you can refer to this suggestion.

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call your phone service company, they can retrieve the puk code from a database
for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone should not ask for the PUK anymore.

thank you,

phoenix chi

• 389 Answers
• Posted on Jul 07, 2009

SOURCE: Phone Freeze Sim Unavailable Contact Service

If the phone freezes and doesn't respond at all, you need to have the phone reflashed.

SOURCE: Phone freeze Sim unavailable please contact

Phone freeze means you enters the network code 3x wrong

If you have the original cable for this phone you can power it on without simcard.
Then get an account for the SRS online server (Unlock Samsung Online - Samsung Remote Unlock Server EN - Samsung Unlock)

now connect your phone to the computer, and install the drivers (if needed)
login to the srs server, select the correct port, and model. Now press direct unlock, and sit back. (process can take up to 5 hours). After you get "unlock done" your phone is unlocked, and the phone freeze is repaired.

SOURCE: Phone Freeze SIM Unavailable Please Contact Servic...

you can get unlock codes here
http://www.superunlockcodes.com/samsung/rs12wp8/