5610 will not print on color paper

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Specifications state the following:


Plain paper (16 lb to 24 lb),


thick paper 1 (24-1/4 lb to 40 lb),


thick paper 2 (40-1/4lb to 55-1/2 lb),


thick paper 3 (55-3/4 lb to 68 lb),


thick paper 4 (68-1/4 lb to 72 lb), OHP transparencies, postcards*, letterheads,


colored paper, envelopes, label sheets, banner paper (24-1/4 lb to 55-1/2 lb)*


Duplex: Plain paper (17 lb to 24 lb), thick paper1/2/3 (24 lb to 68 lb


*Can only be fed through the bypass tray.


These specs are directly from the user guide.


Is the paper running through the bypass tray

It just is "jammed" into place, like a round peg into a square hole.
Use a bit more strength, in order to "unjam" it.

Or, if you are not comfortable, take it to a qualified printer technician,
and let him/her remove it.

Paper jam without a paper jam

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


http://www.hp.com/printer/prob676ijt65/solution

alkkk-2

Hi manitou344:
Here is some info that might help you.

Table 1-8. Tray 1 paper sizes1
Media Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Maximum size paper 216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Minimum size glossy
paper
76 by 127 mm
(3 by 5 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Minimum size
transparencies2
76 by 127 mm
(3 by 5 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Maximum size
transparencies2
216 by 356 mm
(8.5 by 14 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Minimum size
envelopes
76 by 127 mm
(3 by 5 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Maximum size
envelopes
216 by 356 mm
(8.5 by 14 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Minimum size label 76 by 127 mm
(3 by 5 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Maximum size label 216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Minimum size
cardstock
76 by 127 mm
(3 by 5 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
Maximum size
cardstock
216 by 356 mm
(8.5 by 14 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers.

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....



http://www.hp.com/printer/prob676ijt65/solution

ab101

open the toner and remove the jammed paper

thank you

That stock might be too heavy for a bizhub.

Specifications state the following:

Plain paper (16 lb to 24 lb),
thick paper 1 (24-1/4 lb to 40 lb),
thick paper 2 (40-1/4lb to 55-1/2 lb),
thick paper 3 (55-3/4 lb to 68 lb),
thick paper 4 (68-1/4 lb to 72 lb)*, OHP transparencies*, postcards*, letterheads,
colored paper, envelopes*, label sheets*, banner paper (24-1/4 lb to 55-1/2 lb)*
Duplex: Plain paper (17 lb to 24 lb), thick paper1/2/3 (24 lb to 68 lb
*Can only be fed through the bypass tray.

These specs are directly from the user guide.

Is the paper running through the bypass tray?

See the manual. It looks as if 120g/m2 is the heaviest paper it can use:
"Set Type to correspond to the paper loaded in the tray from
which you want to print. This will let you get the best quality
printout. If not, print quality may not be acheived as you want.
Thin: Less than 19 lb (70 g/m2) thin paper.
Thick: 24 lb to 32 lb (90~120 g/m2) thick paper.
Cotton: 20 lb to 24 lb (75~90 g/m2) cotton paper such as Gilbert
25 % and Gilbert 100 %.
Plain Paper: Normal plain paper. Select this type if your printer is
monochrome and printing on the 16 lb (60 g/m2) cotton paper.
Recycled: 20 lb to 24 lb (75~90 g/m2) recycled paper.
Color Paper: 20 lb to 24 lb (75~90 g/m2) color-backgrounded
paper."