Question about Haier HDN655E Dehumidifier

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I am trying to get the dehumidifier to drain through the hose directly into our sump pump and I can't get it to drain.

I called Tech Support and they give me the same answer each time...make sure it's level and its been tested extensively...that I am doing something wrong. I have put a level on it, change hoses from long to short, tilted it, I have even straddled the dehumidifier over the sump pump hole without the cap or hose being still wont drain...someone please help!!!!! The bucket fills up and it shuts off. Is there anything I need to do with the controls? Im about to take a hammer to it!!! UGH!!

Posted by Diana on


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Tom Chichester

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  • Haier Master
  • 57,377 Answers

The drain outlet may be blocked. This is done to allow users to choose bucket or sump.

Posted on May 19, 2017


5 Related Answers


  • 105 Answers

SOURCE: Connecting a drain hose

Most units have a drain connection, either on the machine itself, or in the collection pail. These connections usually fit standard garden hoses.

Posted on Jul 17, 2007


Mike Kolbay

  • 30 Answers

SOURCE: haier 30 pint dehumidifier continuous drain problem.

Many just attach the hose at the reservoir; from your description, Haier apparently has a separate location. Check that the point that the hose attaches has an opening (many don't, they expect you to drill it). It should then drain through gravity. Check to make sure that no part of the drain hose is higher than the bottom of the reservoir, otherwise it can't drain. It won't siphon because each time the the tank empties, the suction is broken and the siphoning can't continue.

Posted on Aug 31, 2008

Joe Hogan

  • 10865 Answers

SOURCE: I need a new bucket to collect water in a Maytag

if you still have that piece you can glue it back in place. just go to any hardware store and have a clerk assist you in getting the right adhesive.

Posted on Oct 03, 2009

Rich Landrum

  • 4736 Answers

SOURCE: 50 pt. dehumidifier will not

Nothing worked, because the drain hole to the hose connection is clogged or the hose is clogged. When that happens, water is diverted to the bucket.

Turn the Master ON/OFF Switch to OFF & Unplug the unit.

Remove the hose and check it for clogs. If none are found, the clog is inside the hose connector.

Using an 18" long plastic Zip Tie appropriately sized to fit the hole. Carefully insert the tip of the Zip Tie and continue to push it in, until you reach a bend in the tubing. You will have to gingerly work the Zip Tie past the bend, until it bottoms out or you run out of usable Zip Tie. Then slowly remove the Zip Tie while rotating (twisting) it. This will break up any clogs. As you reach the inserted end of the Zip Tie, be prepared as some water that might follow. Even if you don't see any residue from a clog, it may have been pushed out of the way. Reinstall everything, plug the unit in, turn the Master ON/OFF Switch to ON and take it for a test drive.

Be sure the hose is no longer than 5 feet and that it gradually slopes down and away from the unit. The water drainage relies entirely on gravity.

Hope this helped you troubleshoot and solve the problem.

Posted on Jul 07, 2011

Rich Landrum

  • 4736 Answers

SOURCE: Water on floor after dehumidifier

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers, though.

Hope this helped you to troubleshoot & solve the problem.

Posted on Jul 11, 2011

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