Wireless keyboard and mouse not working after reastart

Most times, this can be remedied by rebooting your PC. Sometimes when new hardware is plugged in, the computer needs to be restarted so that the drivers can be configured.

The wireless mouse functions with batteries. Snap open the location area at buttom of mouse to either check for misalligned batteries or dead batteries requiring replacement. Also, the wireless mouse has an adpater cable that is connected to the computer USB area from where signals are acquired during functionality. Make sure every connectable cables to the computer are firmly in place. Sometimes, the computer may require restarting to capture wireless establishments if an disconnections were encountered once computer was still on. Make sure every connectables are firmly in place, restart the computer for desired functionality. Also, a restart of the computer should diagnose the malfunction of mouse attachements. Improtant notes: A new wireless mouse may have required installation of softwares, opening the computer wireless devices estblihment area to regulate captions on the new setup priop to first acquisition of wireless mouse functionality. Good luck

Hi,

First try changing the batteries, reconnect the dongle or the connection device of your wireless keyboard and mouse, then restart your computer. If the step wont work reinstall the Bluetooth/Infrared software driver the wireless keyboard and mouse then restart the computer. If this fails still look under Ad/Remove programs if you have a Setpoint installed then remove it and restart computer, both or at least one of the devices should work. If one or both wont work then you need to contact the manufacturer and have the defective device/s be replaced. Just a heads up, they may ask you to reinstall your operating system / do a reformat of your computer so you need to back up your data ahead of time using a wired keyboard and mouse. Have a nice day ahead!

try to reinstall the Wireless Keyboard and Mouse driver software. you can download the Wireless Keyboard and Mouse driver software from your Wireless Keyboard and Mouse manufacturer's web site then restart the computer .

Try moving the mouse receivers usb plug in to another port. Unplug any new devices and restart computer. Then replug in any new usb devices.
If still not working.......
Look at Office Depot and other office stores for a replacement wireless mouse. I have seen them as low a $9.99 on up. You might even want to upgrade and get a wireless mouse and keyboard set.

Hi Tony,
It appears that you have an IBM desktop whose BIOS isn't capable of booting off of a USB keyboard and mouse device. Older computers used to require that a PS2 mouse and keyboard be attached before booting, to prevent you from booting a machine without any way of controlling it. You have 3 options:

1. leave the corded mouse and keyboard attached and never use them
2. update the BIOS for your desktop to the newest one in hopes that the updated BIOS will allow for USB mouse and keyboard operation
3. go to a computer store and get a PS2 to USB converter/adapter. They're small and relatively inexpensive. It plugs into the PS2 port, and makes your computer think that there's a PS2 device connected, when it's actually a USB device.

Hi there have you tried to use a nother mouse so you can get to device manager and uninstalling the wireless mouse from there and than restarting the computer with the wireless mouse in it,, and let the found new hardware run and it will reinstall the drivers for the mouse once it is finished it will say that you new device is installed and ready to use

Hi,
f you find the little reset button on the base, or between the buttons, and push it in, using a pencil or something, and hold for a few seconds, you'll find it'll work now.
Otherwise, replace the batteries.

Hope this helps

Chris (ziraffa)

Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver burron and then press the button on the mouse. This should be fdone when ever you change batteries or glitch. Hope this helps you. Bud

Well typically with wireless mice you must press both bottons on both the mouse and the connecter...then after pressing both buttons restart you computer...you computer might not recognize a new piece of hardware right after being turned on. Also make sure there isn't software that needs to be installed there normally is with usb wireless mice. If this does not work please post a comment and I will help you futher. If this does help please be kind and return the favor of giving me a fixya! rating have a good day!