Running Gateway to Vonage to SMCWBR14S-N4, Issue is, 4 to 6 times per day we are resetting the SMC to re-establish connectivity. Without the Vonage first, still hitting reset at least once or twice per day. When connectivity drops, it drops for 3 hardlined desktops and all wireless devices in the home. I can't tell if it's a setting in the SMC causing the issue (or the SMC going out) or if it's the Vonage trying to assign a new IP address every few hours. Anyone with some experience with this, any help appreciated. Thanks.
1. check with you ISP to get a line condition it could be a physical issue at the drop if it is a DSL line. If it is a cable connection it could be what is called a collision effect.
2. If you have your unit by any electronics or if your location of your router is near a device that will interfere with the signal this could be the issue.
3. Check with Vonage and see if there is an IP conflict give them the experience that you have with all details and have them check there server. this could be the issue. There server could be dropping packets due to capacity overload or a major switch issue.
4. check the manufacturers website for firmware updates for you router.
Try clicking on this link to view a pdf file of the user's manual of this router. http://www.smc.com/files/AF/FAQ_SMCWBR14S-N4.pdf
475 views
Usually answered in minutes!
×