There a chance your machine recorded too many messages, which actually means, the memory is full and should be cleaned / wiped.
Check the manual or download it here and see for page 5 at subtitle deleting messages.
SOURCE: 1738 att answ machine-need to change message
Record Your Announcement
Before using this answering system, you
should record the announcement (up to
three minutes long) that callers will hear
when the system answers a call. If you
choose not to record an announcement,
the system answers with a pre-recorded
announcement: “HELLO. PLEASE LEAVE A
MESSAGE AFTER THE TONE.”
1 Press and hold a. When the
system beeps, speak toward the
microphone normally, from about nine
inches away. While you are recording,
the Message Window blinks .
To stop recording, release a.
The system automatically plays back
your announcement.
To review your announcement, press
and release a.
To erase your announcement and
return to the pre-recorded announcement,
press Dwhile your announcement is
playing.
Callers can skip the announcement by
pressing #.
SOURCE: AT&T Answering Machine Model 1717
It maybe hardware issue. Make sure the recording DTAM chip is working. You can try to record your personal annoucement, to see if the chip still record message.
Recording Your Announcement
Before using this answering system, you
should record the announcement (up to
one minute long) that callers will hear
when the system answers a call. If you
choose not to record an announcement,
the system answers with a prerecorded
announcement: "Hello. Please leave a
message after the tone."
1 Press and hold annc/skip. The system
beeps. Speak toward the microphone
normally, from about nine inches away.
While you are recording, the Message
Window displays -.
2 To stop recording, release .annc/skip
The system automatically plays back
your announcement.
To review your announcement, press
and release .annc/skip
You can get a copy of your 1717 manual at this web site:
http://www.retrevo.com/samples/AT%26T-page-2-manuals.html
Hope this helps. Good Luck, Barb
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