I have a Polycom SoundPoint 331 phone and accidentally turned on my outgoing caller ID block by dialing #65. How can I turn this off, so my number is visible to the people I am calling?

Caller ID
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log. Review a caller ID log entry Press CID when the phone is not in use. Scroll to browse through the caller ID log. When the desired entry appears: Press repeatedly to show different dialing options. Press 1 repeatedly if you need to add or remove 1 in front of the phone number. Press or to dial the displayed number. Dial a caller ID log entry When the desired entry appears, press or to dial. 1. 2. 1. 2. 3. 4. 1. 2. 3. • 1. 2. • • 3. • Save a caller ID log entry to the phonebook When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Phonebook then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a caller ID log entry When the desired caller ID log entry displays, press DELETE. Delete all caller ID log entries Press MENU when the phone is not in use. Scroll to Caller ID log and then press SELECT. Scroll to Delete all and then press SELECT twice.
Call block
If you subscribe to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list stores up to 20 entries. Block unknown calls Press MENU when the phone is not in use. Scroll to Call block, and then press SELECT. Scroll to Calls w/o num, and then press SELECT. Scroll to choose Not block or Block, and then press SELECT. Add a call block list entry 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press SELECT. 3. Scroll to Block list, and then press SELECT. 4. Scroll to Add new entry, and then press SELECT. 5. Enter the number. • Use the dialing keys to enter the number (up to 30 digits). 6. Press SELECT to move to the name. 7. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. 8. Press SELECT to save. 1. • • 1. 2. 3. 4. Review call block list Press MENU when the phone is not in use. Scroll to Call block, and then press SELECT. Scroll to Block list, and then press SELECT. Press SELECT to choose Review. Edit a call block list entry When the desired entry displays, press SELECT. Use the dialing keys to edit the number, and then press SELECT. Use the dialing keys to edit the name, and then press SELECT to save. Save a caller ID log entry to call block list 1. When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Call block then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a call block list entry When the desired call block list entry displays, press DELETE.

dial your own number and follow the instructions after system picks up

Please tell me what kind of phone.

yes, yes it is.... what a pile of crahp

The procedure depends on your phone company, not on your phone. With some phone companies, for example, dialing *82 before dialing the phone number will deactivate caller ID blocking for this call.
Please contact your phone company for full instructions.

i found the answer at http://support.sprint.com/support/article/Block_your_Caller_ID_on_your_outgoing_calls/case-wh164052-20100907-100732?&INTNAV=SU:SP:HDIB

Last Updated: Sep 08, 2010You can block your Caller ID information (name and phone number) on a call-by-call basis. Just dial *67 before dialing the number you're calling, and your information will not show up on their Caller ID display.you can also go to http://support.sprint.com/support/article/Know_the_difference_between_restrict_and_block_on_Caller_ID/case-wh164052-20100907-101149?&INTNAV=SU:SP:HDILast Updated: Sep 08, 2010Restrict Caller ID is a restriction that is placed on your account to completely block your information (name and phone number) from being displayed on any call you make. This has to be done by contacting our Customer Care team.Block Caller ID is something you can do yourself directly on your phone by dialing *67 before the number you're calling. This only affects one call at a time, so you have to dial the code before every call you want to block your Caller ID.**************i did some research and found the answer, please provide me with FAIR feed back i.e. 3 or 4 thumbs up. according to sprints website and also htc support forum there is no way to block the caller id automatically. dont kill the messanger i just wanted to pass the info found on htc and through sprint.

Due to the age of the SoundPoint Pro, it some of its features are not compatible with newer phonesystems, such as CableVision. There are no software updates for the SoundPoint Pro, and as long as the Caller ID is enabled there are no other settings or adjustments that can be made to workaround these kind of problems unfortunately. I recommend contacting your service provider to see what kind of caller ID signaling they are using; most likely they will be using a newer digital system, or MDMF which is not backwards compatible with SDMF or earlier CID receivers.

There are 2 places this can be set, and with AT&T, it tends to be set at the network level. Meaning to turn it off, you have to call them and request that they disable caller ID block on outgoing calls.

This in it's most basic description means that the phone is unable to register with the SIP server, most likely for lack of internet connectivity or a firewall blocking the packets.

If you've verified connectivity and opened the proper ports and the phone fails to initialize and still getting “URL Call Disabled” or all of the above parameters are correct, update the firmware for the router. This can usually be done within the router configuration. Then reboot in order, the cable modem or DSL, the router or switch, then the phone. This may solve the problem.

If still having the same issue, confirm in the router configuration for settings such as SIP proxy, gateway, or application layer or any configuration setting for SIP or VOIP. If any of these do exist, make sure they are turned off as these may only confuse or adversely affect many implementations.

You've got an IP issue somewhere in your setup. It sounds like the call is being lost and then the phone is querying the DNS server to find out where it should be looking for the call. Do you have a VOIP server name or it's IP address in the setup? Are you using DHCP or manually assigning IP addresses? If the VOIP server is not on a static IP, I would fix that first. Post back here the answers and we can look at it further.