Canon sd400 won't zoom in

Try these procedures.

Just a thought - are your Image Stabilizer and Auto Focus switches On or Off?
Might be worth experimenting with them.
Otherwise, sorry, can't help.
May be necessary to contact your vendor.

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use iPhoto or any other photo cataloging program.

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

I sent the camera off to a tech shop in Calgary AB. I got the phone number off your site and called them and they told me how to go about geting some repair work done. Thanks Sheila

Tr to reset your camera.Look in your manual that came with your camera to find the reset button.If resetting does not work then it is a mechanical failure in the camera.Contact the manufactor.

I’m happy to help further over the phone at https://www.6ya.com/expert/phillip_293d34ebcf028794

sir, this is mechanical movement gears problum repairable

The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

The Zoom mechanisin is out of kilter and you will need to get it repaired but will be pricey.
However if out of warranty -it will be better to buy a new camera.
As you say Xmas is coming what better time to get one.

I was experiencing the same problem - I think the Button and Zoom had become jammed down slightly. I simply lightly applied pressure lifting the surround of the button up! My camera is now working perfectly.