Question about HP Officejet Pro L7780 All-In-One InkJet Printer
We have three HP LaserJet 3055 all in one printer which we thought as good all in one printer. However, recently one of system failed to accept Network Printing and when I have checked I found that the Manual IP address given to the printer lost. The printer control panel shows IP address as 000.000.000.000
I tried several time to set the IP address 192.168.1.11 and even printer menu shows "setting saved" but within next minute if I check the IP, it shows the same 000.000.000.000 IP address.
(Menu > Network Configuration > TCP/IP > IP = 192.168.1.11 > Yes > Settings Saved)
The Report for Network Configuration shows Following two important symptoms:
A) Status = Initializing
B) IP address = Configuring
Show to HP engineer, they told that main board is required to be replaced and the cost they told was almost 40% of the new HP 3055.
Now the same problem observed with the second HP 3055 and again same symptoms. It does not save IP address even the control panel confirms "Settings Saved"
Any idea, is it related to any firm ware problem or actually a printer's main board problem ?
Thanks in advance.
Tried to enter a Manual IP Address multiple times. Press OK and when I got back into the settings it isn't saved. The printer was working fine before it was moved and was set to a Manual IP then
Try flashing the firmware: one of the fixes is this - (Improved IP address management of DHCP to Manual changes). See link below.
Gerben People tend to evaluate events in light of their paradigm rather than evaluate their paradigm in light of events.
Posted on Oct 07, 2008
Try doing a cold reset first, then check that DHCP is manual not Auto. then try to input IP address again. If the Network card is seperate then you may only have to replace the Nic
Posted on Jul 16, 2008
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