Channel problem the tv channel wont get past 13. all the other higher channels are not coming in at all

If the tv was setup with auto tune it will only store the amount of channels(signals) that it can pickup
so if the signal is worse on that outlet it will find and store less channels

I don't know the exact step to set it because I don't know you model TV. When you go to menu set channels it should give you the option to choose cable or air. If you pick cable all your channels will be in VHF which is what you want. If you pick air the first 13 channels will be VHF and the rest will be UHF which cable don't work on. After you pick cable then auto program and you should get all your channels.If this helps you and I hope it does give me a vote please.

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Check your latest phone bill and see if you have a basic extended package. If you dont you may have been downgraded to only get basic cable which is 2-13.

The auto program adds every channel that the television can detect.

Go into your channel setup menu and make sure you selected "cable" and not "air". After selecting "cable", autoprogram the tv

Most tv's have an Antenna mode and a cable mode. If you have cable tv service, the cable mode must be selected in order to receive channels higher than 23. Then you must auto program the channels thru the menu screen on the tv to receive the channels above 23. If you have a house antenna or rabbit ears, its hit or miss on receiving all VHF and UHV channels.

Your tuner settings must be set on broadcast instead of cable. Below channel 13, they use the same frequencies so it doesn't matter. Find the tuner settings page in the menus and change the cable/air setting.

Bad tuner.......they are electronically divided in sections called
bandwidths, i.e. 2-6 , 7-13 so-on.........T.
Give accurate model # / service # for RCA part #............

you wont be able to the high with rabbit ears antenna you will catch the low free channel.you need the cable to get the high channel.so it is est to connect back your cable good luck

well, sometimes the universal remote does not give you the whole functions, so it is better to work with the original one. you could fix it thought. here is how. most of the time, it just need cleaning. so get some denatured alcohol and clean the pc. do not apply any alcohol to the rubber button, that will ruin them. put it back together and give it a try again..good luck