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My sound disappears

The sound disappears then comes back but the background sound doesn,t when searching for channels

Posted by stephen mckee on

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Wale Sarumi KomputerSolution

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Hello,

there are so many reasons why your TV won't bring out sound. You need to troubleshoot first, in order to get to the root of the problem, before a solution can be proffered.

First, connect a DVD player to the TV, observe if there is going to be sound. If there is still no sound after connecting the DVD player to the TV, proceed to the next step. "The reason why I asked you to connect a DVD player to the TV is to confirm if the problem is simply not from the audio cord connected to the TV."

Second, get an headset, connect it to the earphone jack of the TV and observe if there is going to be sound. If there is no sound, then it is glaring now that your TV is having a defective sound card/IC that's why it is not bring out any sound. (Note that connecting an headset to your TV is optional because not all TV's has a space for headset). "The reason why I asked you to connect an headset to the TV is to also confirm if problem is not from the TV speaker. Though TV speaker problems are rare but sometimes, the TV speaker might be defective or the speaker wires may have loosed contact or cut into two, due to one reason or the other. But if the headset doesn't bring out any sound from the TV, then it is not so."

If none of the above seems not to be the cause of the problem, then the above troubleshooting has confirmed that the TV has got a defective sound card/ic. The sound IC/card of the TV has to be replaced for the TV to bring out sound again.

To be honest with you, replacing or fixing the sound card/ic of your TV requires the ability or experience to do so.

Now, if you are convinced you can fix or replace this yourself, please reply so that i can help you further. And make sure you troubleshoot first, before getting back to me.

Regards.

Posted on Nov 11, 2011

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