Question about HP Compaq Presario CQ50-110US Laptop

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What's your problem?It's stuck on logging off

Posted by Vicky L. Sousa on

  • Vicky L. Sousa Nov 05, 2011

    I have unplugged it and let it rest for a few days, so I powered on today and it's still stuck on "logging off", how can I fix this????



1 Answer

Avishek Samaddar

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There are many things that might cause your PC to run slowly or restart at time and then. It could be a fragmented disk; fragmented registry; a virus, Trojan, or spy ware; high CPU and/or utilization due to too many programs running; high disk I/O; or something else.

To check your CPU and memory utilization, run Task Manager. You can start Task Manager by pressing CTRL+ALT+DEL and then clicking on the Task Manager Button. In Task manager, click on the Performance tab and check CPU Usage and PF Usage. PF Usage is an indicator of memory usage. If one or both of these is high, click on the Processes tab, and sort the columns by CPU or Memory to see what processes are consuming the resource. If you are not sure what the process "Image name" is for, Google the name and you should find what the process is for.

Posted on Nov 07, 2011

  • 5 more comments 
  • Vicky L. Sousa Nov 08, 2011

    I tried the task manager, but it wouldn't come up, it still is "Logging off".

  • Avishek Samaddar
    Avishek Samaddar Nov 08, 2011

    Which Operating System are you using?

  • Vicky L. Sousa Nov 08, 2011

    Operating system is Vista 32 bit

  • Avishek Samaddar
    Avishek Samaddar Nov 08, 2011

    If you can log into Windows Vista, then you should follow these steps.
    1. Close and save any documents that you may have open.
    2. Click on the Start button to open your Start Menu. The Start button looks like this:
    3. When the Start Menu opens click on the All Programs menu option.
    4. Click once on the Accessories Start Menu group.
    5. Click once on the System Tools Start Menu group.
    6. Click once on the System Restore icon. After you click on the icon, if a User Account Control window opens you should click on the Continue button.
    You will now be at the System Restore screen. From this screen you can specify the restore point that you would like to restore.
    By default, Vista will already have selected the Recommended restore option. This restore point is one was made after a new program, driver, or update was installed. If you would like to use this restore point, you can click on the Next button to start the restore process. On the other hand, if there is a more recent restore point that you would like to restore you should select Choose a different restore point and press the Next button. This will bring you to a screen that contains a listing of all the available restore points that you can restore to.
    You should select the restore point that you would like to restore and press the Next button to start the restore process. Vista will display a Window showing your selected restore point and asking you to confirm that this is the one you would like to restore.

    If you would like to select a different restore point press the Back button. Otherwise you can press the Cancel button to exit System Restore or the Finish button to begin the restore process. If you selected Finish, Vista will display a second prompt asking you to confirm that you would like to continue the restore.
    If you are sure you want to do the restore, and then press the Yes button. Vista will now log you off of the computer and start the System Restore process.
    When the restore has been completed, you computer will be restarted and when Vista boots back up it will be restored to its previous state. When you log in to Vista for the first time after the restore, you will see a message showing that the restore was successful.

  • Avishek Samaddar
    Avishek Samaddar Nov 08, 2011

    There are more steps also after this and I am not able to post such long text. Thus if you feel confusing please come for a live chat / email conversation if possible.

  • Vicky L. Sousa Nov 08, 2011

    I cannot get off the screen that says Logging Off. When it runs out of battery, then I start up and for a second or 2 the windows screen comes on, then it's switches back to Logging off again. Is there an F# that I can push to get to the command screen???

  • joecoolvette
    joecoolvette Nov 27, 2011

    W-H-A-T does THE above have to do with a computer STUCK in the logging off mode?
    Really! If you Do Not know, DON'T provide a 'Solution'.



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