Posted on Sep 25, 2008

Problem with philips voip841

Hi, I set it all up following the book but it will not connect to internet.
I have connected the Ethernet wire accordingly to an open LAN port
in my wireless ADSL router. The light at the LAN ports comes on.
The light at the base (Ethernet connection) comes on but...the telephone will not allow connection and says "connection failure" when I try to use Skype... I am missing something here ? Do I have to configurate the
telephone with some further details about my ADSL line or internet connection...? PLS CAN YOU HELP ME. THANKS from Gran Canaria. Jas

jadelro Oct 13, 2008

The problem is that when I check the handset it seems to have picked up NO IP ADDRESS despite the fact in my wireless router I can see that an IP NUMBER and a MAC ADDRESS has been assigned to the VOIP... (???). I also made sure that the DCHP option of my router is ON so I cannot understand why the handset DOES NOT PICK UP THE IP NUMBER AUTOMATICALLY...

When I check the DCHP option on the handset it reads ENABLED but, if I change the setting to

Spanish and then check the same DCHP option in the handset it reads "DESACTICADO"...which

means "NOT ACTIVE"... This really looks like a faulty VOIP, doesn't it ?
Anonymous Feb 12, 2009

My Philips voip841 problem is that when I dial, I get a message that skype is off line. It was working for a while???

1 Answer

Anonymous

Contributor 1 Answer
Posted on Oct 12, 2008

Anonymous

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Joined: Oct 12, 2008

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Try retrieve the IP address of your VOIP841, on the handset press the “Menu” button, navigate to the “Settings” menu and choose the option “Network”, then "DHCP", it should give you an IP address, make a note of this. Open your Internet browser and type in the IP Address of the VOIP841 into the address bar. The Internet browser will show the internal Internet page of your device. Login with the following username and password:
Username: philips
Password: voip841

After logging in please navigate to the “Skype” menu option in the left side menu. On this page y ou can type your Skype username and password. Once they are filled in save your settings and test on the handset if everything is working.

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Right. I've fixed it!

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