Apollo 25 PHDD - 500 GB
SOURCE: My 2.5 Imation Portble (Model
The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
SOURCE: my "imation apollo 25-PHDD
You need data reovery help. This guy does it remotely and works from donations. FreeDataRecovery.us
SOURCE: My imation apollo 25 phdd
Most likely the drive has failed and has nothing to do with the copying.
There is almost always a way to recover your data, it just depends how much your willing to pay.
Depending on the level of data recovery required 1, 2 or 3 you will cost about $150, $500 and $2000 respectively.
There is the possibility that it simply is the controller in the external enclosure that has failed. If this is the case and you don't mind voiding your warranty if you have one you can open the enclosure, pull out the drive and plug it into any desktop that supports sata drives which is any newer than 4 years old. If the computer detects the drive then just buy a new 2.5" enclosure online for $6-20 dollars.
Comment if you need more info/assistance
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