I have the upgrade disks from Acer to upgrade from vista home premium to windows 7 home premium and the upgrade will not complete. It always reverts back to the vista. I have had it for almost two years now so calling customer support doesn't seem to be an option.
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When you first boot from the win 7 disc there is a option to format or delete a partition.Do both.This will erase all vista information and allow only win7 to be installed.
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Is there no error log, e.g. in the windows home directory or per Admin Tools/ Log Viewer / By Time Run, and indeed no sign of its reversion to Vista (per Computer Management in preferences, I take it?)
Perhaps it requires a bit of simplification in attached drives, etc. before it can complete...if only there were a bit more info.
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