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Anonymous Posted on Nov 02, 2011

Soundstation ex polycom wire configuration - Polycom >>> SOUNDSTATION PREMIER EX /AVAYA CO-BRANDED (230501900001)

  • Anonymous Nov 02, 2011

    I am looking for the wire configuration of the RJ?? that goes to the wall from the power supplied. Somebody in the office groke it and I do not know if it is an RJ45 or tthe other RJ11. The wall plug is a RJ45, will it accept RJ11, do not know.
    tks

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5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jan 06, 2008

SOURCE: Conference call with a Polycom SoundStation EX

The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station.  On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button.  Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider.  If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX. Hope that helps. 

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Anonymous

  • 2 Answers
  • Posted on Jan 06, 2008

SOURCE: polycom soundstation Ex - no dial tone

Ditto!  must be a common problem.  Anyone have any internal schematic manuals of the guts?  With an internal schematic, I could probably figure it out. 

plmhemi

  • 3 Answers
  • Posted on Jan 11, 2008

SOURCE: Polycom soundstation 2W

i saw a post say push 1, 4,and 9 it worked for me

WavelengthIT

  • 2 Answers
  • Posted on May 05, 2008

SOURCE: POLYCOM SOUNDSTATION 2W

I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Anonymous

  • 1665 Answers
  • Posted on Jun 23, 2008

SOURCE: Polycom soundstation 2W

You may download the following manuals related to this product
at link below
http://safemanuals.com/user-guide-instructions-owner-manual/POLYCOM/SOUNDSTATION%202W-_E

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Polycom 2201-03309-001

The older Polycom SoundStations have power supplies that allow either anaog or digital signals. The phones themselves will work on either.

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Paul
Edge Telecom
[email protected]
13helpful
5answers

Conference call with a Polycom SoundStation EX

The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station.  On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button.  Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider.  If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX. Hope that helps. 
4helpful
7answers

Polycom soundstation Ex - no dial tone

Someone in our office recently damaged the RJ-45 cable for our Polycom Soundstation. Because the jack was damaged I could not determine the order of the cables. After a call to polycom, we found the pinout information we needed - so I thought I would share, in case anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
  • Black
  • Brown
  • Red
  • Orange
  • Yellow
  • Green
  • Blue
  • White
Then Crimp and test. I got this information directly from Polycom for use with the Polycom Soundstation. This information was not easy to get. They originally told me they could not provide the information and I would have to buy a power adapter. This is not true, just trim the cable and follow the above instructions.
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