Question about Panasonic Panafax UF-595 Plain Paper Laser Fax

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How to fix this code????

Our cassette needed more paper after inserting paper and returning tray into the fax machine we have a message on the screen:

check cassette
info.code = 011

the cassette is fine..... what can we do?

Posted by kelli7771 on


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There is a little tab on the cassette that is broken. leave me a way to email or talk to you and this could be resolved

Posted on Sep 24, 2008

  • Brian DuBridge Aug 02, 2011

    why don't you post the resolution so the rest of us can benefit?

  • Brian DuBridge Aug 02, 2011

    The likely cause is a broken tab at the rear of the paper cassette which is supposed to extend into the slot of the cassette sensor. If you don't want to purchase a new cassette, you can tip the fax machine on its back (remove the power cord first). When looking at the bottom of the machine, locate the metal cover at the bottom left of your view about 1 inch square. Remove the screw and the cover, noticing the slot which is the cassette sensor. Fold a small piece of paper in about 8 layers and insert it into the slot of the sensor, making the square of paper large enough so that when you replace the cover it holds the paper in place. Replace the metal cover. Your machine will always thing the tray is in place, but it will work.



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