On defrost refrigerators water is drained down the sides to an outlet on the bottom of the interior of the unit and then to a tray under the unit, close to the floor, where it is heated and evaporates.
If he hole inside is plugged then the water will pool inside.
Take out both crispers and try to find the location where the water will flow out. It may be plugged with gunk The inside bottom of the unit may have indented runs where the water will be directed to the outlet.
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