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the vertical deflection circuit of your tv has a problem.first try to replace the vertical ic..this ic can be found near the plyback or horizontal section It is a lenear ic with heatsinc..if nothing happens after replacing the ic ,,replace all the polarized capacitor near the ic and resolder the components at the vertical section...good luck please rate my help..
My best answer is check with your local TV shop for any service manuals. Most TV companies do not sell parts or information to consumers. This is true for RCA/GE as well. You can google search your TV model and see if you can find any info.
Yes it is called an EEPROM IC chip that needs to be replaced. Very comon to fail on these types of sets. GE owned RCA back the 1990's now funai owns both along with magnavox and parts may be hard to get.