I worked for the company repairing these radios, the problem is that there is either liquid damage behind your display or your display connector is damaged... you can email me for anymore question's or repair help at [email protected] - Thanks
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you may possibly need a radio update here is the website that has all of the instructions as well as the download to attempt to repair. you will need a blank recordable cd http://www.harley-davidson.com/en_US/Content/Pages/Genuine_Motor_Accessories/advanced-audio-system.html
i have the harmon kardon stereo for harley and the sound keeps going out on it. This is the fourth unit that the same thing has happened too. Its like the unit goes into mute mode but its not. everything works but the sound. can u help me please.