Question about KitchenAid KEMC377K Convection / Microwave Oven
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
I'd say you have a contaminated or failing keypad or possibly residue on the boar dor where the keypad connects to the board.
Is it possible that some spray cleaner got into the controls?
I always recommend that users instead spray cleaner on a soft cloth then wipe the control panel.
Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.
Otherwise, the spray can get into the controls and lock it up or make it act odd.
If it does not dry out over time, it may need to be manually dried or blown out.
The keypad may be damaged or worn out, or control unit may be damaged.
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Posted on Nov 26, 2007
You will need to remove the oven from the wall and remove the outer cover.
If for some reason you don't have yours, you can download your owner's manual and installation instructions free from this page.
You can also find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.
These models use halogen lamps. You must not touch halogen types with your bare skin, as the oils will shorten the bulb life.
You should be able to get one from a home center or local appliance parts store.
If you order it online (from the link above) it is part # 4375348.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Aug 04, 2009
first is it under warrenty? if so take back. if not and you want to fix it yourself: how much did u pay. less than $200. maybe trow it away and buy new one. if u paid more and r fixing it yourself, then unplug it from the wall, wait 60 seconds or more then plug in, check display only. do this and respond for more help.
Posted on Aug 20, 2009
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