My batch scanning and copying does not work all of a sudden. I get an error code that there is a paper jam in the automatic document feeder, but there is no jammed paper. I thought the feeding rolls were dirty, but that did not do it. I tried 3 papers instead of 2, and it worked once, but not again. When I trick it to allow me to keep the cover open, the white cog wheel on the side move, but not the feeding rolls that are supposed to grab and move the documents. What to do?
You will see small levers were the paper passes. check if one of them are not stuck.
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